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Using other services
You might travel with your computer or relocate it to a country or region where the machine type for your
desktop or notebook computer is sold. In such a situation, your computer might be eligible for International
Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period.
Service will be performed by service providers authorized to perform warranty service.
Service methods and procedures vary by country, and some services might not be available in all countries.
International Warranty Service is delivered through the method of service (such as depot, carry-in, or on-site
service) that is provided in the servicing country. Service centers in certain countries might not be able to
service all models of a particular machine type. In some countries, fees and restrictions might apply at the
time of service.
To determine whether your computer is eligible for International Warranty Service and to view a list of the
countries or regions where service is available, go to
https://support.lenovo.com.
For technical assistance with the installation of or questions related to Service Packs for your preinstalled
Microsoft Windows product, go to
https://support.microsoft.com. You also can contact the Lenovo Customer
Support Center for help. Some fees might apply.
Purchasing additional services
During and after the warranty period, you can purchase additional services. Examples of these additional
services include:
• Support for hardware, operating systems, and programs
• Network setup and configuration services
• Upgraded or extended hardware repair services
• Custom installation services
Service availability and service name might vary by country or region. For more information about these
services, go to the Lenovo Web site at:
https://www.lenovo.com
Chapter 8. Getting information, help, and service 139
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