Loading ...
Loading ...
Loading ...
18
TROUBLESHOOTING
Problem Possible cause Solution
The oven is not
working.
Power cut.
Disconnection from the
mains.
Check for the presence of mains electrical power and
whether the oven is connected to the electricity supply.
Turn off the oven and restart it to see if the fault persists.
The display shows
the letter “F” followed
by a number or letter.
Oven failure.
Contact you nearest Client After-sales Service Centre
and state the number following the letter “F”.
Press
, tap and then select “Factory Reset”.
All settings saved will be deleted.
The home power
goes off.
Power setting wrong.
Verify if your domestic network has at least a rating of
more than 3 kW. If no, decrease the power to 13 Ampere.
To change it, press
, select “More Modes” and then
select “Power Management”.
The oven does not
heat up.
Demo mode is running.
Press
, tap “Info” and then select “Store Demo
Mode” to exit.
The
icon is shown
on display.
WiFi router is off.
Router set up properties has
changed.
The wireless connections
does not reach the
appliance.
The oven is unable to make
a stable provision to home
network.
The connectivity is not
supported.
Verify if the WiFi router is connected to internet.
Verify the WiFi signal strength close to the appliance is
good.
Try to restart the router.
See paragraph “FAQ WiFi”
If your home wireless network properties has changed,
carry out the pairing to the network: Press
, tap
“WiFi” and then select “Connect to network”.
The connectivity is
not supported.
Remote enable not allowed
in your country.
Verify before purchasing if your country allows the
remote control for electronic appliances.
The MAC address of a device is its unique identier. Please ask
your Internet service provider how to connect devices other
than computers to the Internet.
How can I check whether data is being transmitted?
After setting up the network, switch the power off,
wait 20 seconds and then switch on the oven: Check
that the app is showing the UI status of the appliance.
Some settings take several seconds to appear in the app.
How can I change my Hotpoint-Ariston account but
keep my appliances connected?
You can create a new account, but remember to
remove your appliances from your old account before
moving them to your new one.
I changed my router – what do I need to do?
You can either keep the same settings (network name
and password) or delete the previous settings from
the appliance and configure the settings again.
Policies, standard documentation and additional product information can be found by:
• Visiting our website docs . hotpoint . eu
• Using QR Code
• Alternatively, contact our After-sales Service (See phone number in the warranty booklet).
When contacting our After-sales Service, please state the codes provided on your product's
identication plate.
XXXXXX XXXXXX XXXXX XXXXXXX
Model: xxxXXXXxx
XX
X
X
X
XXX
X
X
X
X
XX
X
X
X
X
X
X
X
XX
X
X
X
X
X
X
X
X
XX
X
X
X
XX
XX
X
X
X
X
X
X
XXX
XXX
X
X
X
X
X
X
X
X
X
XX
X
X
X
Loading ...
Loading ...
Loading ...