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HP 9015 - STANDARD User Manual
Page 39
User Manual - Page 39
For 9015 - STANDARD.
Page 39/217
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Contents
Table of Contents
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Troubleshooting
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5.
Reinsert the input tra
y into the printer.
6.
Pull out the o
utput tray ext
ension as shown.
ENWW
Load paper
33
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File type: PDF
File name: 18987316_9015-standard.pdf
File size: 2.96 MB
File Language: English
Pages: 217
Author: HP
File created: 2019-01-22
Published: 2021-05-18
Updated: 2023-07-13
Verified by
Shany D'Amore
on 2023-07-13
Download File
Table of Contents
×
Get started
7
Accessibility
8
HP EcoSolutions (HP and the Environment)
9
Manage power
9
Quiet Mode
10
Optimize Printing Supplies
11
Understand the printer parts
12
Top and front view
12
Printing supplies area
13
Back view
13
Use the printer control panel
15
Lift the control panel
15
Overview of buttons and lights
15
Function buttons
16
Dashboard icons
17
Change printer settings
18
HP Digital Solutions
19
What are HP Digital Solutions?
19
HP Digital Filing
19
HP Digital Fax
19
Requirements
19
Set up HP Digital Solutions
21
Set up HP Digital Filing
21
Set up Scan to Network Folder
21
Set up Scan to Email
22
Step 1: Set up the outgoing email profiles
22
Step 2: Add email addresses to the Address Book
23
Step 3: Configure other email options
23
Set up HP Digital Fax
23
Use the HP Digital Solutions
24
Use HP Scan to Network Folder
24
Use Scan to Email
24
Use HP Digital Fax
25
Paper basics
26
Recommended papers for printing
26
Order HP paper supplies
27
Tips for selecting and using paper
28
Load paper
29
Load an original on the scanner glass
40
Load an original in the document feeder
42
Update the printer
43
Open the HP printer software (Windows)
44
Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device
45
Turn the printer off
46
Print
47
Print using a computer
48
Print documents
48
Print brochures
49
Print on envelopes
49
Print photos
50
Print on special and custom-size paper
51
Print on both sides (duplexing)
52
Print using a Mac desktop or laptop
53
Print using the HP Smart app
54
Print with mobile devices
55
Print from mobile devices
55
Tips for successful printing
56
Ink tips
56
Paper loading tips
56
Printer settings tips
57
Copy and scan
58
Copy
59
Scan
60
Scan to a computer
60
Scan to a memory device
61
Scan to email
62
Scan to email through Scan function
62
Set up Scan to Email
62
Scan a document or photo to email
62
Scan to email through Scan-to-Email app
63
Set up Scan to Email
63
Scan a document or photo to email
63
Change account settings
64
Scan using HP Smart
65
Scan from a Windows 10 device
65
Scan from an Android or iOS device
66
Scan using Webscan
67
Scanning documents as editable text
67
Scan documents as editable text
67
Guidelines for scanning documents as editable text
68
Create a new scan shortcut (Windows)
69
Change scan settings (Windows)
69
Tips for copy and scan success
71
Fax
72
Send a fax
73
Send a standard fax
73
Send a standard fax from the computer
73
Send a fax from a phone
74
Send a fax using monitor dialing
74
Send a fax using printer memory
75
Send a fax to multiple recipients
76
Send a fax in Error Correction Mode
76
Receive a fax
78
Receive a fax manually
78
Set up backup fax
79
Reprint received faxes from memory
79
Forward faxes to another number
80
Set automatic reduction for incoming faxes
80
Block unwanted fax numbers
81
Receive faxes using HP Digital Fax
82
Set up phone book contacts
83
Create and edit a phone book contact
83
Create and edit a group phone book contact
83
Delete phone book contacts
84
Change fax settings
86
Configure the fax header
86
Set the answer mode (Auto answer)
86
Set the number of rings before answering
87
Change the answer ring pattern for distinctive ring
87
Set the dial type
88
Set the redial options
88
Set the fax speed
88
Set the fax sound volume
89
Fax and digital phone services
90
Fax on Voice over Internet Protocol
91
Use reports
92
Print fax confirmation reports
92
Print fax error reports
93
Print and view the fax log
93
Clear the fax log
94
Print the details of the last fax transaction
94
Print a Caller ID Report
94
View the Call History
94
Additional fax setup
96
Set up faxing (parallel phone systems)
96
Select the correct fax setup for your home or office
97
Case A: Separate fax line (no voice calls received)
99
Case B: Set up the printer with DSL
100
Case C: Set up the printer with a PBX phone system or an ISDN line
101
Case D: Fax with a distinctive ring service on the same line
101
Case E: Shared voice/fax line
103
Case F: Shared voice/fax line with voice mail
104
Case G: Fax line shared with computer modem (no voice calls received)
105
Set up the printer with a computer dial-up modem
105
Set up the printer with a computer DSL/ADSL modem
106
Case H: Shared voice/fax line with computer modem
108
Shared voice/fax with computer dial-up modem
108
Shared voice/fax with computer DSL/ADSL modem
110
Case I: Shared voice/fax line with answering machine
111
Case J: Shared voice/fax line with computer modem and answering machine
113
Shared voice/fax line with computer dial-up modem and answering machine
113
Shared voice/fax line with computer DSL/ADSL modem and answering machine
115
Case K: Shared voice/fax line with computer dial-up modem and voice mail
117
Test fax setup
119
Web Services
120
What are Web Services?
121
Set up Web Services
122
Use Web Services
124
HP ePrint
124
Print apps
124
Remove Web Services
126
Work with cartridges
127
Information on cartridges and the printhead
128
Some color ink is used even when printing with black cartridge only
129
Check the estimated ink levels
130
Replace the cartridges
131
Order cartridges
134
Store printing supplies
135
Anonymous usage information storage
136
Cartridge warranty information
137
Network setup
138
Set up the printer for wireless communication
139
Before you begin
139
Set up the printer on your wireless network
139
Connect your printer by using the HP Smart app
140
Change the connection type
140
Test the wireless connection
141
Turn on or off the wireless capability of the printer
142
Change network settings
143
Use Wi-Fi Direct
145
Printer management tools
148
Toolbox (Windows)
149
Embedded web server
150
About cookies
150
Open the embedded web server
150
Embedded web server cannot be opened
151
Solve a problem
153
Get help with HP online troubleshooting
154
Get help from the printer control panel
155
Get help from the HP Smart app
156
Get help in this guide
157
Jams and paper-feed issues
157
Clear a paper jam
157
Clear a print carriage jam
164
Learn how to avoid paper jams
164
Solve paper-feed problems
165
Printing issues
166
Fix problems with page not printing (unable to print)
166
Fix print quality issues
169
Copy and scan issues
171
Fax issues
172
Run the fax test
172
What to do if the fax test failed
172
Troubleshoot fax problems
176
The display always shows Phone Off Hook
177
The printer is having problems sending and receiving faxes
177
The printer cannot receive faxes, but can send faxes
178
The printer cannot send faxes, but can receive faxes
179
Fax tones are recorded on my answering machine
180
The computer cannot receive faxes (HP Digital Fax)
180
Network and connection issues
180
Fix wireless connection
180
Fix Wi-Fi Direct connection
181
Fix Ethernet connection
181
Printer hardware issues
181
Understand printer reports
183
Printer status report
183
Network configuration page
183
Print quality report
183
Wireless test report
184
Web access test report
184
Solve problems using Web Services
185
Maintain the printer
186
Clean the scanner glass
186
Clean the exterior
187
Clean the document feeder
187
Maintain the printhead and cartridges
188
Restore original factory defaults and settings
190
HP support
192
Technical information
193
Specifications
194
Regulatory notices
197
Regulatory Model Number
197
FCC statement
197
Notice to users in Korea
198
VCCI (Class B) compliance statement for users in Japan
198
Power cord instructions
198
Notice to users in Japan about the power cord
198
Noise emission statement for Germany
198
European Union Regulatory Notice
199
Products with wireless functionality
199
Visual display workplaces statement for Germany
199
Notice to users of the U.S. telephone network: FCC requirements
200
Notice to users of the Canadian telephone network
201
Notice to users of the German telephone network
201
Australia wired fax statement
201
Regulatory information for wireless products
202
Exposure to radio frequency radiation
202
Notice to users in Canada (5 GHz)
202
Notice to users in Taiwan (5 GHz)
202
Notice to users in Serbia (5 GHz)
203
Notice to users in Thailand (5 GHz)
203
Notice to users in Brazil
203
Notice to users in Canada
203
Notice to users in Taiwan
204
Notice to users in Mexico
204
Notice to users in Japan
204
Environmental product stewardship program
205
Eco-Tips
205
Paper
206
Plastics
206
European Union Commission Regulation 1275/2008
206
Safety data sheets
206
Chemical substances
206
EPEAT
206
SEPA Ecolabel User Information (China)
206
Recycling program
206
HP inkjet supplies recycling program
207
Battery disposal in Taiwan
207
California Perchlorate Material Notice
207
European Union Battery Directive
207
Battery notice for Brazil
207
Power consumption
207
China Energy Label for Printer, Fax and Copier
208
Disposal of waste equipment by users
209
Waste disposal for Brazil
209
The Table of Hazardous Substances/Elements and their Content (China)
210
Regulation on the Control of Waste Electrical and Electronic Equipment (Turkey)
210
Restriction of hazardous substance (India)
210
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)
211
Index
213
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