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If you have a physical impairment or condition that prevents you from sitting properly on the driver
seat with the safety belt properly fastened and reaching the pedals, special modifications to your vehi‐
cle may be necessary. The safety belt and airbag can only provide optimum protection if you are
seated correctly and can reach the pedals.
Contact your authorized Volkswagen dealer or authorized Volkswagen Service Facility or call the
Volkswagen Customer CARE Center at 1-800-822-8987 for information about possible modifications
to your vehicle.
When airbags deploy
Deployment of the front airbags and the activation of the safety belt pretensioners depend on the de‐
celeration measured by the crash sensors and registered by the electronic control unit. Crash severity
depends on speed and deceleration as well as the mass and stiffness of the vehicle or object in‐
volved in the crash.
The front airbags will not inflate in side or rear collisions, in rollovers or if the ignition is switched off.
The front airbags will not inflate in all frontal collisions. The triggering of the airbag system depends
on the vehicle deceleration rate caused by the collision and registered by the electronic control unit. If
this rate is below the reference value programmed into the control unit, the airbags will not be trig‐
gered, even though the vehicle may be badly damaged as a result of the collision. Vehicle damage,
repair costs or even the lack of vehicle damage is not necessarily an indication of whether an airbag
should inflate or not. It is not possible to define a range of vehicle speeds that will cover every possi‐
ble kind and angle of impact that will always trigger the airbags, since the circumstances will vary
considerably between one collision and another. Important factors include, for example, the nature
(hard or soft) of the object that the vehicle hits, the angle of impact, vehicle speed, etc.
When an airbag deploys, fine dust is released. This is normal and is not caused by a fire in the vehi‐
cle. This dust is made up mostly of a powder used to lubricate the airbags as they deploy. This dust
could irritate skin and eyes and cause breathing problems for people with asthma or other respiratory
conditions.
Always remember: Front airbags only supplement the 3point safety belts in some frontal collisions
only when the vehicle deceleration is high enough to deploy the airbags. Airbags only deploy once,
and only in certain kinds of collisions. The safety belts are always there to offer protection in situations
in which airbags should not deploy or when they have already deployed, for example, when your ve‐
hicle strikes or is struck by another vehicle after an initial collision.
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