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Each new vehicle key contains a microchip and must be coded with the data from the vehicle's elec‐
tronic immobilizer. A vehicle key will not work if it does not contain a microchip or contains a chip that
is not coded, even if the key bit was cut correctly.
You can obtain additional or duplicate remote control vehicle keys from authorized Volkswagen deal‐
ers, authorized Volkswagen Service Facilities, and from certain independent repair facilities and lock‐
smiths which are qualified to make remote control vehicle keys.
Each vehicle key must be programmed by an authorized Volkswagen dealer, an authorized
Volkswagen Service Facility, or certain independent repair facilities in order for it to work with your
vehicle.
To find the nearest qualified independent repair facility, locksmith, or Volkswagen dealer which can
cut and code replacement vehicle keys, call the VW Customer Care Hotline at 1-800-822-8987 or visit
http://www.vw.com and search for replacement keys.
Canadian customers can contact an authorized Volkswagen dealer or Volkswagen Service Facility or
call the Volkswagen Canada Customer CARE Center at 1-800-822-8987.
Keyless Access with push-button start
Introduction to the subject
In this chapter you will find information on the following subjects:
⇒Unlocking or locking the vehicle with Keyless Access
⇒Tips and troubleshooting
Your vehicle may be equipped with Keyless Access with push-button start, a keyless starting and
locking system that unlocks and locks the vehicle without active use of a remote control vehicle key.
All you have to do is touch a sensor surface on one of the front outside door handles or press the
Volkswagen emblem on the trunk lid when a valid remote control vehicle key is within range.
A Declaration of Compliance with the United States FCC and Industry Canada regulations is on
⇒Declaration of Compliance, Telecommunications and Electronic Systems .
Unlocking or locking the vehicle with Keyless Access
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