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Stop the vehicle. Turn the steering wheel in the direction of the arrow above the steering wheel
symbol .
Without moving the steering wheel, slowly back up. The horizontal green line will appear.
Continue to slowly back up until the stop sign appears . OR: At the very latest, stop the vehi‐
cle when the horizontal red line has reached the rear boundary, for example, a parked vehicle ②
.
Tips and troubleshooting
Read and follow the introductory information and safety information first⇒ Introduction to the
subject
If the system is not responding as expected
The camera is dirty ⇒Exterior care and cleaning . The camera may not work properly if blocked
by dirt and snow or residue from abrasive cleaning agents or coatings.
The system requirements are not met ⇒Requirements .
A trailer is electrically connected to the factory-installed trailer hitch.
The camera has been damaged or misaligned in low speed impacts or parking maneuvers.
The system function is impaired by an aftermarket component such as a bicycle rack.
Paint work or structural modifications have been made in the camera area.
If there is no sensor visibility, an error message appears, or the system switches itself off
Clean the camera or remove stickers or accessories from the camera ⇒Exterior care and clean‐
ing .
Check for any visible damage.
Possible solutions
Switch the system off temporarily.
Check whether any of the causes described in this section apply.
After checking all the possible causes and making the necessary adjustments, switch the system
back on.
If the system still does not respond as expected, have it checked by an authorized Volkswagen
dealer or an authorized Volkswagen Service Facility.
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