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To help make sure that the vehicle stays locked after you press the locking sensor on the door
handle, the unlocking function on that door handle switches off for about 2seconds after locking
the vehicle.
A driver information message may appear in the instrument cluster display if there is a Keyless
Access system malfunction. See an authorized Volkswagen dealer or an authorized Volkswagen
Service Facility for assistance.
A driver information message appears in the instrument cluster display if there is no remote con‐
trol vehicle key inside the vehicle or if the system does not recognize the remote control vehicle
key. The key may not be recognized, for example, if it is covered by something that interferes with
the signal (such as a briefcase), or if the remote control vehicle key battery is weak. Electronic
devices such as mobile phones can also interfere with the signal.
The vehicle can only be locked if the automatic transmission is in the Park (P) position.
Depending on the vehicle settings, the entire vehicle will unlock when you touch the unlocking
sensor surface twice in a row, even if a single door was already unlocked.
Tips and troubleshooting
Read and follow the introductory information and safety information first⇒ Introduction to the
subject
If Keyless Access does not work
Dirt or road salt on the door handles can affect the way the door handle sensors work.
Clean the door handle sensors ⇒Exterior care and cleaning .
If all turn signals flash four times
To help prevent you from locking yourself out, the vehicle will not lock immediately in the following
situation:
When you press the lock button on the remote control vehicle key when a passenger door or the
trunk lid is still open.
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