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Cannot Communicate with Printer while It Is in Wireless Direct
If your smartphone/tablet cannot communicate with the printer in the Wireless Direct, check the following.
Check1
Check power status of printer and device (e.g. smartphone/tablet).
Turn on the printer or your device.
If the power is already turned on, cycle the power switch.
Check2
Check if the icon is displayed on the top of the HOME screen of the
printer.
If it is not displayed, Wireless Direct is disabled. Please turn on the Wireless Direct.
Check3
Check settings of device (e.g. smartphone/tablet).
Make sure Wi-Fi is enabled on your device.
For details, refer to your device's instruction manual.
Check4
Check that printer is selected as connection for devices (e.g. smartphone/
tablet).
Select the network name (SSID) for Wireless Direct specified for the printer as the connection destination for
devices.
Check the destination on your device.
For details, refer to your device's instruction manual or visit the manufacturer's website.
To check the network name (SSID) for Wireless Direct specified for the printer, display it using the operation
panel of the printer or print it out.
• Display on the LCD.•
LAN settings
• Print the network settings.•
Printing Network Settings
Check5
Check that wireless direct password set for printer is entered correctly.
To check the password specified for the printer, display it using the operation panel of the printer or print it out.
• Display on the LCD.•
LAN settings
• Print the network settings.•
Printing Network Settings
Check6
Check that printer is not placed too far away from devices.
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