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Faxing/Telephone Problems
3JX3-0A8
See Common Problems(P. 591) also.
Sending Problems(P. 599)
Receiving Problems(P. 600)
Sending Problems
A fax cannot be sent.
● Is an e
xternal phone line busy? Wait until the line becomes free.
● Has an error occurred? Print and check a Communication Management Report.
Communication Management Report(P. 582)
● Is a telephone line set corr
ectly?
Connecting the Telephone Line(P. 84)
● When sending the fax o
verseas, insert pauses in the fax number.
Basic Operations for Sending Faxes(P. 215)
A fax cannot be sent with a destination in the history specied.
● Did you turn OFF the machine? If so, the stor
ed history was deleted.
● Did you set <Restrict New Destinations> to <On>? If so, the history before you set was deleted.
● Did you set <Restrict Resending from Log> to <On>? If so, the destinations in the history cannot be specied.
A fax cannot be sent on an optical ber line.
● The machine is compliant with use on analog lines. When using an optical ber line or IP phone line, the
machine may not work corr
ectly depending on the connection environment or connected devices. In such a
case, contact the provider of the optical ber line or IP phone.
The results of a sent fax are not satisfactory.
● Clean the platen glass or feeder. If cleaning does not impr
ove the results, the recipient's fax machine may be
a cause.
Cleaning the Platen Glass(P. 561)
Cleaning the Feeder(P. 562)
Troubleshooting
599
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