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TROUBLESHOOTING
403
10
Appendix
■ After sewing
Problem Cause Solution Page
Thread tension is
incorrect.
Upper threading is incorrect. Check the steps for threading the machine and
rethread the machine.
62
Bobbin is set incorrectly. Reset the bobbin. (If needle plate was
removed, reinstall needle plate and tighten
screws prior to installing bobbin case.)
59
Using improper needle or thread for the
selected fabric.
Check the “Fabric/Thread/Needle
Combinations” chart.
77
Presser foot holder is not attached correctly. Reattach the presser foot holder correctly. 71
Thread tension is set incorrectly. Adjust the thread tension. 92, 301
Bobbin thread is incorrectly wound. Use a correctly wound bobbin. 54
Needle is turned, bent or the point is dull. Replace the needle. 75
A bobbin designed specifically for this
machine is not used.
Incorrect bobbins will not work properly. Only
use a bobbin designed specifically for this
machine.
59
Character or
decorative patterns
are misaligned.
Pattern adjustment settings were set
incorrectly.
Revise the pattern adjustment settings. 176
Pattern does not turn
out.
Wrong presser foot was used. Attach the correct presser foot. “STITCH SETTING
CHART”
Did not use a stabilizer material on thin fabrics
or stretch fabrics.
Attach a stabilizer material. 175
Thread tension is set incorrectly. Adjust the thread tension. 92, 301
Fabric was pulled, pushed or fed at an angle
while it was being sewn.
Sew while guiding the fabric with your hands
so that the fabric is fed in a straight line.
82
The thread is tangled, for example, in the
bobbin case.
Remove the tangle thread. If the thread is
tangled in the bobbin case, clean the race.
Embroidery pattern
does not sew out
correctly.
Thread is twisted. Use scissors, etc., to cut the twisted thread
and remove it from the bobbin case, etc.
—
Thread tension is set incorrectly. Adjust the thread tension. 92, 301
Fabric was not inserted into the frame
correctly (fabric was loose, etc.).
If the fabric is not stretched tight in the frame,
the pattern may turn out poorly or there may
be shrinkage of the pattern. Set the fabric into
the frame correctly.
258
Stabilizing material was not attached. Always use stabilizing material, especially with
stretch fabrics, lightweight fabrics, fabrics with
a coarse weave, or fabrics that often cause
pattern shrinkage. See your authorized Brother
dealer for the proper stabilizer.
256
There was an object placed near the machine,
and the carriage or embroidery frame hit the
object during sewing.
If the frame bumps something during sewing,
the pattern will turn out poorly. Do not place
anything in the area where the frame may
bump it during sewing.
273
Fabric outside the frame edges interferes with
the sewing arm, so the embroidery unit cannot
move.
Reinsert the fabric in the embroidery frame so
that the excess fabric is away from the sewing
arm, and rotate the pattern 180 degrees.
258
Fabric is too heavy, so the embroidery unit
cannot move freely.
Place a large thick book or similar object under
the arm head to lightly lift the heavy side and
keep it level.
—
Fabric is hanging off the table. If the fabric is hanging off the table during
embroidery, the embroidery unit will not move
freely. Place the fabric so that it does not hang
off the table or hold the fabric to keep it from
dragging.
273
Fabric is snagged or caught on something. Stop the machine and place the fabric so that
it does not get caught or snagged.
—
Embroidery frame was removed during sewing
(for example, to reset the bobbin). The presser
foot was bumped or moved while removing or
attaching the embroidery frame, or the
embroidery unit was moved.
If the presser foot is bumped or the
embroidery unit is moved during sewing, the
pattern will not turn out. Be careful when
removing or reattaching the embroidery frame
during sewing.
280
Stabilizer is incorrectly attached, for example,
it is smaller than the embroidery frame.
Attach the stabilizer correctly. 256
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