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CUSTOMER ASSISTANCE 613
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the manu-
facturer has installed special TDD (Telecommunication
Devices
for the Deaf) equipment at its customer center. Any
hearing or speech impaired customer, who has access to a
TDD or a conventional teletypewriter (TTY) in the United
States, can communicate with the manufacturer by dialing
1-800-380-CHRY.
Canadian residents with hearing difficulties that require
assista
nce can use the special needs relay service offered by
Bell Canada. For TTY teletypewriter users, dial 711 and for
Voice callers, dial 1-800-855-0511 to connect with a Bell Relay
Service operator.
Service Contract
You may have purchased a service contract for a vehicle to
help protect you from the high cost of unexpected repairs
after the manufacturer's New Vehicle Limited Warranty
expires. The manufacturer stands behind only the manufac
-
turer's service contracts. If you purchased a manufacturer's
s
ervice
contract, you will receive Plan Provisions and an
Owner Identification Card in the mail within three weeks of
the vehicle delivery date. If you have any questions about the
service contract, call the manufacturer's Service Contract
National Customer Hotline at 1-800-521-9922 (Canadian resi
-
dents, call (800) 465-2001 English / (800) 387-9983 French).
The manufacturer will not stand behind any service contract
t
hat is
not the manufacturer's service contract. It is not
responsible for any service contract other than the manufac
-
turer's service contract. If you purchased a service contract
that is
not a manufacturer's service contract, and you require
service after the manufacturer's New Vehicle Limited
Warranty expires, please refer to the contract documents,
and contact the person listed in those documents.
We appreciate that you have made a major investment when
you purc
hased the vehicle. An authorized dealer has also
made a major investment in facilities, tools, and training to
assure that you are absolutely delighted with the ownership
experience. You will be pleased with their sincere efforts to
resolve any warranty issues or related concerns.
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