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NOTE: Try to avoid leaving sheets of paper loaded in the printer for a signicant length of time, because they
will deform.
Paper loading error messages
There is a list of front-panel messages related to paper loading, with the suggested corrective action.
Table 11-1 Error Messages
Front-panel message Suggested action
Paper loaded with too much skew During the paper load process the printer detected that the paper had too much skew. Tap
OK to unload the roll automatically, then restart the process.
Paper not detected During the paper load process the printer did not detect any paper. Ensure the paper is
inserted fully and is not transparent.
Paper too far from lateral edge Reload the cut sheet, aligning the right edge against the black stop on the spindle.
Paper load failed. Paper width is smaller than
the minimum size supported by the selected
paper source.
Cut sheets smaller than ISO A3 must be loaded using the multi-sheet tray.
Sheet too big During the load process the printer has detected that the sheet of paper is either too wide
or too long to be loaded correctly. Tap
to stop the load process. See Functional
specications on page 103.
Sheet too small During the load process the printer detected that the sheet of paper is too narrow or too
short to be loaded in the printer. Tap
to stop the load process. See Functional
specications on page 103.
Paper type is not in the driver
To work with a paper not in the driver, you can use your paper as one of the presets already in the driver,
however, you must identify whether your paper is transparent or translucent, photo or bond, coated or technical.
NOTE: For glossy paper, it is important to select a glossy paper type, as the printer adjusts its use of ink for
glossy paper.
Transparent or translucent lm
You may use clear of matte lm.
If your paper is a transparent lm (for example, a transparency), select paper type
Film > Transparent/Clear lm.
ENWW Paper type is not in the driver 71
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