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Problem Solver
When a Message Is Displayed................ 119
Messages Displayed on the Printer.......... 119
Error Messages (Windows)............... 121
Error Messages (Mac)................... 122
Message Codes that Appear in Maintenance
Tool (Windows Only)................... 123
Troubleshooting......................... 128
When Paper Jams...................... 128
You Cannot Print (Because the Printer Does
Not Work)........................... 130
The Printer Sounds Like It Is Printing, but
Nothing Prints........................ 131
Cannot Do Borderless Printing............ 131
The Prints Are Not What You Expected...... 132
Feeding or Ejecting Problems.............. 133
Cannot Print from Smart Device Even
Though It Is Connected (iOS)............. 133
Others.............................. 134
If Troubles Are Not Resolved.............. 134
Appendix
Consumables and Optional Items............. 135
Supported Media......................... 136
Epson Special Media.................... 136
Other Commercially Available Paper........ 136
Moving and Transporting the Printer.......... 138
Moving the Printer..................... 138
Transport............................ 138
System Requirements..................... 142
Printer Driver......................... 142
Maintenance Tool...................... 142
Web Config........................... 143
Specifications Table....................... 143
Necessary Space....................... 147
OPEN SOURCE SOFTWARE LICENSE TERMS. 147
SL-D500 Series User's Guide
Contents
5
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