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Messages and Solutions on the
Network Connection Report
Check the messages and error codes on the network
connection report, and then follow the solutions.
a. Error code
b. Messages on the Network Environment
Related information
U “E-1” on page 113
U “E-2, E-3, E-7” on page 113
U “E-5” on page 114
U “E-6” on page 114
U “E-8” on page 115
U “E-9” on page 115
U “E-10” on page 115
U “E-11” on page 115
U “E-12” on page 115
U “E-13” on page 116
U “Message on the Network Environment” on
page 117
E-1
Solutions:
❏ Make sure the Ethernet cable is securely
connected to your printer and to your hub or
other network device.
❏ Make sure your hub or other network device is
turned on.
❏ If you want to connect the printer by Wi-Fi, select
Wi-Fi settings for the printer again because it is
disabled.
E-2, E-3, E-7
Solutions:
❏ Make sure your wireless router is turned on.
❏ Confirm that your computer or device is
connected correctly to the wireless router.
❏ Turn off the wireless router. Wait for about 10
seconds, and then turn it on.
❏ Place the printer closer to your wireless router and
remove any obstacles between them.
❏ If you have entered the SSID manually, check if it
is correct. Check the SSID from the Network
Status section in the network connection report.
❏ If a wireless router has multiple SSIDs, select the
SSID that is displayed. When the SSID is using a
noncompliant frequency, the printer does not
display them.
❏ If you are using push button setup to establish a
network connection, make sure your wireless
router supports WPS. You cannot use push button
setup if your wireless router does not support
WPS.
❏ Make sure your SSID uses only ASCII characters
(alphanumeric characters and symbols). The
printer cannot display an SSID that contains
non-ASCII characters.
SL-D500 Series User's Guide
Wireless LAN Connection
113
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