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Support and maintenance
Support for your device
Use the Support application in your device to search a User guide, read troubleshooting
guides, and find information about software updates and other product-related
information.
To access the Support application
1
From your Homescreen, tap
.
2
Find and tap , and then select the required support item.
For the best available support, we recommend connecting to the Internet when using the
Support application.
Help in menus and applications
Some applications and settings have help available in the options menu, which is
normally indicated by in the specific applications.
Help us improve our software
You can enable the sending of usage info from your device so that Sony Mobile can
receive anonymous bug reports and statistics that help improve our software. None of
the information gathered includes personal data.
To allow the sending of usage info
1
From your Homescreen, tap .
2
Find and tap Settings > About phone > Usage info settings.
3
Mark the
Send usage info
checkbox if it is not already marked.
4
Tap Agree.
Computer Tools
There are a number of tools available to help you connect your device to a computer and
manage content such as contacts, movies, music, and photos.
This device has a capless USB port. If your device gets exposed to water, ensure the USB port
is completely dry before inserting a USB cable.
Xperia™ Companion
Xperia™ Companion is computer software with a collection of tools and applications you
can use when you connect your device to a computer. With Xperia™ Companion, you
can:
•
Update or repair your device’s software.
•
Transfer your content from an old device using Xperia™ Transfer.
•
Back up and restore content on your computer.
•
Sync multimedia content—camera content, music, and playlists—between your device
and computer.
•
Browse files on your device.
To use Xperia™ Companion, you need an Internet-connected computer running one of
the following operating systems:
•
Microsoft
®
Windows
®
7 or later
•
Mac OS
®
X 10.8 or later
You can download Xperia™ Companion at http://support.sonymobile.com/global-en/
tools/xperia-companion.
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