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Troubleshooting
9
132
EN
Set functions are restored to their factory default settings
When you rotate the mode dial or turn off the power in a shooting mode other than P, A, or
n, any settings you have altered will be reset to default values.
Some settings are unavailable
Some features may be unavailable depending on the shooting mode and camera settings.
g “List of Settings Available in each Shooting Mode” (P. 136)
Pictures are grainy
Select a larger image size or set compression to SF or F. g “Selecting image quality (Still
image quality)” (P. 56)
Image “noise” mottling can sometimes be reduced by lowering ISO sensitivity.
g “Changing ISO sensitivity (ISO)” (P. 52)
Image taken appears whitish
This may occur when the picture is taken in backlight or semi-backlight conditions. This is
due to a phenomenon called fl are or ghosting. As far as possible, consider a composition
where strong light source is not taken in the picture. Flare may occur even when a light
source is not present in the picture. If this does not have the desired effect, try shading the
lens with your hand or other objects.
The light is caught in the picture.
Shooting with fl ash in dark situations results in an image with many fl ash refl ections on dust
in the air.
Unknown bright dot(s) appear on the subject in the picture taken
This may be due to stuck pixel(s) on the image pickup device. Perform [Pixel Mapping].
If the problem persists, repeat pixel mapping a few times. g “Pixel Mapping - Checking the
image processing functions” (P. 122)
The lens is cloudy or the monitor is hard to read
For rapid temperature change, lens fogging (condensation) may occur.
Turn off the power, and wait for the camera body to become acclimated to the surrounding
temperature and dry out before taking pictures.
Movies do not play back smoothly when viewed on a TV
The movie frame rate may not match the video standard used in the TV. View the movie on
a computer instead. Before recording movies for display on a TV, select a frame rate that
matches the video standard used in the device. g [Video Frame Rate] (P. 87)
The heading is not correct
The compass does not function as expected in the vicinity of strong electromagnetic fi elds,
such as from televisions, microwaves, large electric motors, radio transmitters, and high-
voltage power lines. Normal function can sometimes be restored by moving the camera in a
fi gure eight while rotating your wrist.
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