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Troubleshooting Guide
572
When you select [Clean nowf], the shutter will make a
mechanical sound during the cleaning, but the picture will not be
recorded to the card (p.458).
If you repeatedly turn the power switch <1> and <2> within
a short time period, the <f> icon may not be displayed (p.49).
From the EOS Solution Disk (CD-ROM, p.4), install EOS Utility
(EOS software, p.596) to your computer (p.597).
An interface cable cannot be used to connect the camera to a
computer when a Wi-Fi connection is already established.
When using [32: Image transfer] to transfer images to a
computer, make sure EOS Utility’s main screen is displayed.
Sensor Cleaning Problems
The shutter makes a sound during sensor cleaning.
Automatic sensor cleaning does not work.
Computer Connection Problems
I cannot transfer images to a computer.
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