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Error Message Cause Action
Out of Memory
The machine's memory is full. If a fax-sending or copy operation is in
process
Do one of the following:
• Press Send Now to send the pages scanned
so far.
• Press Partial Print to copy the pages
scanned so far.
• Press Quit or
and wait until the other
operations that are in progress finish, and then
try again.
If a scan operation is in process
• Split the document into multiple parts.
• Reduce the Resolution.
• Reduce the File Size.
• Select the high compression PDF file type.
• Clear faxes from the memory.
If a print operation is in process
Press and reduce the print resolution.
Output Tray Full
The output paper tray is full. Remove printed paper from output tray indicated
on the LCD.
Paper Low
Paper Low T1
Paper Low T2
Paper Low T3
The paper tray is nearly empty. Refill the paper in the paper tray indicated on the
LCD.
Print Data Full
The machine’s memory is full.
Press and delete the previously stored
secure print data.
Print Unable ## The machine has a mechanical
problem.
• Press and hold to turn off the machine,
wait a few minutes, and then turn it on again.
• If the problem continues, contact Brother
Customer Service.
Contact Brother Customer Service at:
1-877-BROTHER (1-877-276-8437) (in USA)
www.brother.ca/support (in Canada)
or to locate a Brother Authorized Service
Center, visit:
http://www.brother-usa.com/service
Received Fax ##
An unprinted received fax is
waiting to print on the correct
size paper.
To print the received fax, load the correct size of
paper in the tray indicated on the LCD. Paper
sizes available for fax printing are Letter, Legal,
Folio, Mexico Legal, India Legal and A4.
Replace Toner
The toner cartridge is at the end
of its life. The machine stops all
print operations.
While memory is available,
faxes are stored in the memory.
Replace the toner cartridge with a new one.
Scan Unable
The document is too long for
2‑sided scanning.
Press . For 2-sided scanning, use Letter,
Legal, or Folio size paper. Other paper must be
within the following size:
Length: 5.8 to 14.0 in. (147.3 to 355.6 mm)
Width: 4.1 in. to 8.5 in. (105 mm to 215.9 mm)
525
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