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Laser M479FDN User Manual
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User Manual - Page 174
For M479FDN.
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Contents
Table of Contents
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Troubleshooting
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3.
Close the document f
eeder acces
s co
ver.
162
Chapt
er 9 Solv
e probl
ems
ENWW
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File type: PDF
File name: 51448196_m479fdn.pdf
File size: 6.52 MB
File Language: English
Pages: 190
Author: Laser
File created: 2019-04-30
Published: 2021-05-19
Updated: 2023-07-13
Download File
Table of Contents
×
Printer overview
13
Warning icons
13
Potential shock hazard
14
Open source license
15
Printer views
16
Printer front view
16
Printer back view
17
Control panel view
18
How to use the touchscreen control panel
20
Printer specifications
21
Technical specifications
21
Supported operating systems
22
Mobile printing solutions
24
Printer dimensions
24
Power consumption, electrical specifications, and acoustic emissions
26
Operating environment range
26
Printer hardware setup and software installation
27
Paper trays
29
Introduction
29
Load paper to Tray 1
30
Introduction
30
Load Paper Tray 1 (multipurpose tray)
30
Tray 1 paper orientation
31
Load paper to Tray 2
34
Introduction
34
Load paper Tray 2
34
Tray 2 paper orientation
36
Load paper to Tray 3
39
Introduction
39
Load paper to Tray 3 (optional)
39
Tray 3 paper orientation
41
Load and print envelopes
43
Introduction
43
Print envelopes
43
Envelope orientation
43
Supplies, accessories, and parts
45
Order supplies, accessories, and parts
46
Ordering
46
Supplies and accessories
46
Customer self-repair parts
48
Dynamic security
48
Configure the HP toner-cartridge-protection supply settings
49
Introduction
49
Enable or disable the Cartridge Policy feature
50
Use the printer control panel to enable the Cartridge Policy feature
50
Use the printer control panel to disable the Cartridge Policy feature
50
Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature
50
Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature
51
Troubleshoot Cartridge Policy control panel error messages
51
Enable or disable the Cartridge Protection feature
53
Use the printer control panel to enable the Cartridge Protection feature
53
Use the printer control panel to disable the Cartridge Protection feature
53
Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature
54
Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature
54
Troubleshoot Cartridge Protection control panel error messages
55
Replace the toner cartridges
56
Toner cartridge information
56
Remove and replace the toner cartridges
58
Print
63
Print tasks (Windows)
64
How to print (Windows)
64
Automatically print on both sides (Windows)
64
Manually print on both sides (Windows)
65
Print multiple pages per sheet (Windows)
65
Select the paper type (Windows)
66
Additional print tasks
66
Print tasks (macOS)
67
How to print (macOS)
67
Automatically print on both sides (macOS)
67
Manually print on both sides (macOS)
67
Print multiple pages per sheet (macOS)
68
Select the paper type (macOS)
68
Additional print tasks
69
Store print jobs on the printer to print later or print privately
70
Introduction
70
Before beginning
70
Set up job storage
70
Disable or enable the job storage feature
71
Create a stored job (Windows)
72
Create a stored job (macOS)
72
Print a stored job
73
Delete a stored job
75
Delete a job that is stored on the printer
75
Information sent to printer for Job Accounting purposes
75
Mobile printing
76
Introduction
76
Wi-Fi Direct printing (wireless models only)
77
To turn on Wi-Fi Direct
77
Change the printer Wi-Fi Direct name
78
Step one: Open the HP Embedded Web Server
78
Step two: Change the Wi-Fi Direct name
78
HP ePrint via Email
78
AirPrint
79
Android embedded printing
79
Print from a USB flash drive
80
Introduction
80
Print USB documents
80
Copy
81
Make a copy
81
Copy on both sides (duplex)
82
Copy on both sides automatically
82
Copy on both sides manually
82
Copy an identification card
82
Additional copy tasks
83
Scan
85
Scan by using HP Scan software (Windows)
85
Scan by using HP Easy Scan Software (macOS)
86
Set up Scan to Email
87
Introduction
87
Before you begin
87
Method one: Use the Scan to Email Wizard (Windows)
87
Method two: Set up the Scan to Email feature via the HP Embedded Web Server
90
Step one: Access the HP Embedded Web Server (EWS)
90
Step two: Configure the Scan to Email feature
90
Set up Scan to Network Folder
91
Introduction
91
Before you begin
91
Method one: Use the Scan to Network Folder Wizard (Windows)
91
Method two: Set up the Scan to Network Folder feature via the HP Embedded Web Server
94
Step one: Access the HP Embedded Web Server (EWS)
94
Step two: Configure the Scan to Network Folder feature
94
Set up Scan to SharePoint
95
Step one: Access the HP Embedded Web Server (EWS)
95
Step two: Set up Scan to SharePoint
95
Set up Scan to Computer (Windows)
96
Enable scanning to a computer (Windows)
96
Scan to a USB flash drive
96
Scan to email
97
Scan to a network folder
97
Scan to SharePoint
98
Scan to a computer (Windows)
98
Additional scan tasks
99
Fax
101
Connect and configure the printer for fax
102
Connect the printer to a telephone line
102
Configure the printer for fax
103
Configure the fax time, date and header using the HP Fax Setup Wizard
103
Configure the time, date, and header using the printer control panel
103
Configure the time, date, and header using the HP Embedded Web Server and Printer Home Page (EWS)
104
Configure for stand-alone fax
105
Configure for an answering machine
105
Install the HP Fax software in Windows (optional)
106
Send a fax
107
Send a fax by dialing manually from the printer control panel
107
Fax from the flatbed scanner
107
Fax from the document feeder
108
Schedule a fax to be sent later
109
Use phone book entries
109
Send a fax from the software (Windows)
110
Send a fax from a third-party software program, such as Microsoft Word
111
Create, edit, and delete phone book entries
112
Create and edit individual phone-book entries
112
Create and edit group phone-book entries
112
Delete phone book entries
112
Reprint a received fax from the printer memory
113
Additional fax tasks
113
Manage the printer
115
Use HP Web Services applications
115
Change the printer connection type (Windows)
116
Advanced configuration with HP Embedded Web Server and Printer Home Page (EWS)
117
Method one: Open the HP Embedded Web Server (EWS) from the software
117
Method two: Open the HP Embedded Web Server (EWS) from a web browser
117
Configure IP network settings
121
Introduction
121
Printer sharing disclaimer
121
View or change network settings
121
Rename the printer on a network
121
Manually configure IPv4 TCP/IP parameters from the control panel
122
Link speed and duplex settings
122
Printer security features
124
Introduction
124
Assign or change the system password using the Embedded Web Server
124
Energy-conservation settings
125
Introduction
125
Print with EconoMode
125
Set the Sleep Mode setting
125
Set the Shutdown Mode setting
125
Set the Disable Shutdown setting
126
HP Web Jetadmin
126
Update the firmware
127
Method one: Update the firmware using the control panel
127
Method two: Update the firmware using the HP Printer Update utility
127
Solve problems
129
Customer support
129
Control panel help system
130
Restore the factory-set defaults
130
A âCartridge is lowâ or âCartridge is very lowâ message displays on the printer control panel
131
Change the âVery Lowâ settings
132
Change the "Very Low" settings from the control panel
132
For printers with fax capability
132
Order supplies
132
Printer does not pick up paper or misfeeds
134
Introduction
134
The printer picks up multiple sheets of paper
134
The printer does not pick up paper
136
The document feeder jams, skews, or picks up multiple sheets of paper
138
Clear paper jams
139
Introduction
139
Experiencing frequent or recurring paper jams?
139
Paper jam locations
140
Clear paper jams in the document feeder
140
Clear paper jams in Tray 1 - 13.02
143
Clear paper jams in Tray 2 - 13.03
145
Clear paper jams in the output bin - 13.10, 13.11, 13.12
147
Clear paper jams in the duplexer (duplex models only) - 13.14, 13.15
147
Clear paper jams in the toner cartridge or fuser area - 13.08, 13.09
148
Resolving print quality problems
150
Introduction
150
Troubleshoot print quality
151
Update the printer firmware
151
Print from a different software program
151
Check the paper-type setting for the print job
152
Check the paper type setting on the printer
152
Check the paper type setting (Windows)
152
Check the paper type setting (macOS)
152
Check toner-cartridge status
153
Step one: Print a supplies status page
153
Step two: Check supplies status
153
Print a cleaning page
153
Visually inspect the toner cartridge or cartridges
154
Check paper and the printing environment
155
Step one: Use paper that meets HP specifications
155
Step two: Check the environment
155
Step three: Set the individual tray alignment
155
Try a different print driver
156
Troubleshoot color quality
157
Calibrate the printer to align the colors
157
Adjust color settings (Windows)
157
Print and interpret the print quality page
157
Check the EconoMode settings
158
Adjust print density
159
Troubleshoot image defects
159
Improve copy and scan image quality
169
Introduction
169
Check the scanner glass for dirt and smudges
169
Check the paper settings
170
Check the image adjustment settings
170
Optimize for text or pictures
170
Check the scanner resolution and color settings on the computer
171
Resolution and color guidelines
171
Color
172
Edge-to-edge copying
172
Clean the pickup rollers and separation pad in the document feeder
172
Improve fax image quality
175
Introduction
175
Check the scanner glass for dirt and smudges
175
Check the send-fax resolution settings
176
Check the Error Correction Mode setting
176
Send to a different fax machine
176
Check the sender's fax machine
176
Solve wired network problems
177
Introduction
177
Poor physical connection
177
The computer is using the incorrect IP address for the printer
177
The computer is unable to communicate with the printer
177
The printer is using incorrect link and duplex settings for the network
178
New software programs might be causing compatibility problems
178
The computer or workstation might be set up incorrectly
178
The printer is disabled, or other network settings are incorrect
178
Solve wireless network problems
179
Introduction
179
Wireless connectivity checklist
179
The printer does not print after the wireless configuration completes
180
The printer does not print, and the computer has a third-party firewall installed
180
The wireless connection does not work after moving the wireless router or printer
180
Cannot connect more computers to the wireless printer
181
The wireless printer loses communication when connected to a VPN
181
The network does not appear in the wireless networks list
181
The wireless network is not functioning
181
Perform a wireless network diagnostic test
182
Reduce interference on a wireless network
182
Solve fax problems
183
Introduction
183
Fax troubleshooting checklist
183
Solve general fax problems
185
Faxes are sending slowly
185
Fax quality is poor
185
Fax cuts off or prints on two pages
186
Index
187
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