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5. Open the scanner lid. If paper is jammed behind the white plastic backing, gently pull it out.
6. Lower the scanner lid.
NOTE: To avoid jams, make sure the guides in the document feeder input tray are adjusted tightly against the
document. Remove all staples and paper clips from original documents.
NOTE: Original documents that are printed on heavy, glossy paper can jam more frequently than originals that
are printed on plain paper.
Clear paper jams in Tray 1 - 13.02
Use the following procedure to clear paper jams in Tray 1.
When a jam occurs, the control panel displays an animation that assists in clearing the jam.
NOTE: If the sheet tears, remove all fragments before resuming printing.
1. If you can see the jammed sheet in Tray 1, remove the jammed sheet by pulling it straight out.
ENWW Clear paper jams 131
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