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• If you have not used the product for a long time, run the Power Cleaning utility.
Note: Power Cleaning consumes a lot of ink, so run this utility only if you cannot improve print quality
by cleaning the print head.
• If you printed when the ink levels were too low to be seen in the ink tank windows, refill the ink tanks to
the upper lines and then run the Power Cleaning utility to replace the ink inside the ink tubes. After
running the utility, run a nozzle check to see if print quality has improved.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Print Head Alignment
Related references
Paper or Media Type Settings - Control Panel
Paper or Media Type Settings - Printing Software
Related tasks
Refilling the Ink Tanks
Checking Ink Levels on Your Product
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Selecting Printing Preferences - Mac
Cleaning the Paper Guide
Related topics
Loading Paper
Grainy Printout
If your printouts are grainy, try these solutions:
• Make sure you loaded the printable side of the paper correctly for your product.
• Select a higher print quality setting and turn off any high speed settings in your product software.
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• Align the print head.
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