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• If there are gaps or the pattern is faint, select Yes and press the OK button. Follow the instructions
on the screen to clean the print head.
• If all or most of the lines are missing, select No and run a Power Cleaning instead.
If you don’t see any improvement after cleaning the print head up to 3 times, turn the product off using
the power button and wait at least 12 hours. Then run a nozzle check and try cleaning the print head
again, if necessary. If quality still does not improve, run a Power Cleaning. If there is still no
improvement, contact Epson support.
Parent topic: Print Head Cleaning
Related references
Where to Get Help
Related tasks
Checking the Nozzles Using the Product Control Panel
Power Cleaning Using the Product Control Panel
Related topics
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Cleaning the Print Head Using a Computer Utility
You can clean the print head using a utility on your Windows or Mac computer.
1. Make sure there are no errors on the LCD screen and the output tray is extended.
2. Load a few sheets of plain paper in the product.
3. Do one of the following:
• Windows: Access the Windows Desktop and right-click the icon for your product in the right
side of the Windows taskbar, or click the up arrow and right-click .
• Mac: In the Apple menu or the Dock, select System Preferences or System Settings. Select
Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options &
Supplies. Select Utility and select Open Printer Utility.
4. Select Head Cleaning or Print Head Cleaning.
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