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give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home
Network 5 GHz. See your router documentation or contact your internet service provider for instructions.
Parent topic: Solving Network Problems
Related references
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Uninstalling Product Software - Mac
Wireless Network Connection is Unstable on a Mac
If you connected a device to a USB 3.0 port on your Mac, you may experience wireless network
interference between your product and your Mac.
If you cannot connect to your product over the wireless network or the connection becomes unstable,
move the device connected to your Mac USB 3.0 port further away from your Mac.
Parent topic: Solving Network Problems
Cannot Print Over a Network
If you cannot print over a network, try these solutions:
• Make sure that your product is turned on.
• Make sure you install your product's network software as described in your product documentation.
• Make sure that the latest version of your product's Epson printer driver is installed. If a genuine Epson
printer driver is not installed, the available functions are limited. To check if a genuine Epson printer
driver is installed on your computer, do the following:
Windows: Select Control Panel > View devices and printers (Printers, Printers and Faxes), do
the following to open the print server properties window:
• Windows 11/Windows 10/Windows 8.x/Windows 7/Windows Server 2022/Windows Server
2019/Windows Server 2016/Windows Server 2012 R2/Windows Server 2012/Windows Server
2008 R2: Click the printer icon, and then click Print server properties at the top of the window.
• Windows Vista/Windows Server 2008: Right-click on the Printers folder, and then click Run as
administrator > Server Properties.
• Windows Server 2003 R2/Windows Server 2003: From the File menu, select Server Properties.
Click the Drivers tab. If your printer name is displayed in the list, a genuine Epson printer driver is
installed on your computer.
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