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HP 4301FDW User Manual
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User Manual - Page 105
For 4301FDW.
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Contents
Table of Contents
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Troubleshooting
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5.
Open the scanner lid. If paper is jammed behind the white plas
tic backing, gently pull it out.
94
Chapt
er 9 Solv
e pr
oblems
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File type: PDF
File name: 17782883_4301fdw.pdf
File size: 13.05 MB
File Language: English
Pages: 184
Author: HP
File created: 2023-04-23
Published: 2024-01-08
Updated: 2024-01-08
Download File
Table of Contents
×
Printer overview
12
Warning icons
12
Potential shock hazard
13
Printer views
13
Printer front view
13
Printer back view
14
Control-panel view
15
Printer specifications
17
Technical specifications
17
Supported operating systems
19
Mobile printing solutions
20
Printer dimensions
20
Power consumption, electrical specifications, and acoustic emissions
22
Operating-environment range
22
Printer hardware setup and software installation
22
Paper trays
23
Load paper to Tray 1 (multipurpose tray)
23
Load Paper to Tray 1 (multipurpose tray)
23
Tray 1 paper orientation
25
Load paper to Tray 2
26
Load paper to Tray 2
26
Tray 2 paper orientation
28
Load paper to Tray 3 (optional accessory)
29
Load paper to Tray 3 (optional accessory)
30
Tray 3 paper orientation
31
Load and print envelopes
32
Print envelopes
32
Envelope orientation
33
Supplies, accessories, and parts
35
Dynamic Security Enabled Printers
35
Order supplies, accessories, and parts
35
Ordering
35
Supplies and accessories
36
Customer self-repair parts
37
Configure the HP toner-cartridge-protection supply settings
38
Introduction
38
Enable or disable the Cartridge Policy feature
38
Enable or disable the Cartridge Protection feature
41
Replace the toner cartridges
43
Toner cartridge information
43
Remove and replace the toner cartridges
46
Print
50
Use HP Smart to print from the cloud
50
Print tasks (Windows)
50
How to print (Windows)
50
Automatically print on both sides (Windows)
51
Manually print on both sides (Windows)
51
Print multiple pages per sheet (Windows)
52
Select the paper type (Windows)
52
Additional print tasks
52
Print tasks (macOS)
53
How to print (macOS)
53
Automatically print on both sides (macOS)
53
Manually print on both sides (macOS)
53
Print multiple pages per sheet (macOS)
54
Select the paper type (macOS)
54
Additional print tasks
55
Store print jobs on the printer to print later or print privately
55
Introduction
55
Before beginning
55
Set up job storage
56
Disable or enable the job storage feature
57
Create a stored job (Windows)
57
Create a stored job (macOS)
58
Print a stored job
58
Delete a stored job
59
Information sent to printer for Job Accounting purposes
59
Mobile printing
59
Introduction
59
Wi-Fi Direct printing (wireless models only)
59
AirPrint
61
Android embedded printing
61
Print from a USB flash drive
61
Introduction
61
Print USB documents
62
Copy
63
Make a copy
63
Copy on both sides (duplex)
63
Copy on both sides automatically
63
Copy on both sides manually
64
Copy an identification card
64
Additional copy tasks
65
Scan
66
Use HP Smart to set up and use scan features
66
Set up Scan to Email
66
Introduction
66
Before you begin
67
Set up the Scan to Email feature via the HP Embedded Web Server
67
Set up Scan to Network Folder
69
Introduction
69
Before you begin
69
Set up the Scan to Network Folder feature via the HP Embedded Web Server
69
Set up Scan to SharePoint
70
Step one: Access the HP Embedded Web Server (EWS)
70
Step two: Set up Scan to SharePoint
71
Step three (optional): Configure Quick Sets
71
Scan to a USB flash drive
71
Scan to email
72
Scan to a network folder
73
Scan to SharePoint
73
Scan to a computer
74
Scan by using HP Easy Scan Software (macOS)
74
Additional scan tasks
74
Fax
76
Use HP Smart to set up fax features
76
Connect and configure the printer for fax
76
Connect the printer to a telephone line
76
Configure the printer for fax
77
Send a fax
80
Send a fax from the printer control panel
80
Send a fax from the software (Windows)
81
Send a fax from a third-party software program, such as Microsoft Word
81
Additional fax tasks
81
Manage the printer
82
Use HP Smart applications
82
Advanced configuration with HP Embedded Web Server and Printer Home Page (EWS)
82
Open the HP Embedded Web Server (EWS) from a web browser
83
Embedded Web Server menus
83
Configure IP network settings
86
Printer sharing disclaimer
86
View or change network settings
86
Rename the printer on a network
86
Manually configure IPv4 TCP/IP parameters from the control panel
87
Link speed and duplex settings
87
Printer security features
88
Introduction
88
Assign or change the system password using the Embedded Web Server
88
Energy-conservation settings
89
Set the Sleep Mode setting
89
Set the Shutdown Mode setting
89
Set the Disable Shutdown setting
90
HP Web Jetadmin
90
Dynamic Security Enabled Printers
90
Update the firmware
91
Method one: Update the firmware using the control panel
91
Method two: Update the firmware using the HP Printer Update utility
91
Solve problems
93
Customer support
93
Control panel help system
93
Restore the factory-set defaults
94
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
94
Change the “Very Low” settings
95
Ordering
96
Printer does not pick up paper or misfeeds
96
Introduction
96
The printer picks up multiple sheets of paper
96
The printer does not pick up paper
98
The document feeder jams, skews, or picks up multiple sheets of paper
100
Clear paper jams
101
Paper jam locations
101
Experiencing frequent or recurring paper jams?
101
31.13.01 or 31.13.02 Jam error in the document feeder
102
13.02 Jam error in Tray 1
107
13.03 Jam error in Tray 2
111
13.10.yz, 13.11.yz, 13.13.yz Jam error in the output bin
113
13.08, 13.09, 13.14, or 13.15 Jam error in the rear door
114
Jam error in the fuser output
116
Resolving print quality problems
117
Introduction
117
Troubleshoot print quality
118
Troubleshoot image defects
123
Improve copy and scan image quality
130
Introduction
130
Check the scanner glass for dirt and smudges
131
Check the paper type setting on the control panel
131
Check the image adjustment settings
131
Optimize for text or pictures
132
Check the scanner resolution and color settings on the computer
132
Edge-to-edge copying
133
Improve fax image quality
134
Introduction
134
Check the scanner glass for dirt and smudges
134
Check the send-fax resolution settings
134
Check the Error Correction Mode setting
135
Send to a different fax machine
135
Check the sender's fax machine
135
Solve wired network problems
135
Introduction
135
Poor physical connection
135
The computer is using the incorrect IP address for the printer
136
The computer is unable to communicate with the printer
136
The printer is using incorrect link and duplex settings for the network
136
New software programs might be causing compatibility problems
136
The computer or workstation might be set up incorrectly
137
The printer is disabled, or other network settings are incorrect
137
Solve wireless network problems
137
Introduction
137
Wireless connectivity checklist
137
The printer does not print after the wireless configuration completes
138
The printer does not print, and the computer has a third-party firewall installed
138
The wireless connection does not work after moving the wireless router or printer
138
Cannot connect more computers to the wireless printer
138
The wireless printer loses communication when connected to a VPN
139
The network does not appear in the wireless networks list
139
The wireless network is not functioning
139
Perform a wireless network diagnostic test
139
Reduce interference on a wireless network
140
Solve fax problems
140
Introduction
140
Fax troubleshooting checklist
140
Solve general fax problems
141
Service and support
143
HP limited warranty statement
143
UK, Ireland, and Malta
144
Austria, Belgium, Germany, and Luxemburg
145
Belgium, France, and Luxemburg
145
Italy
146
Spain
147
Denmark
147
Norway
147
Sweden
148
Portugal
148
Greece and Cyprus
148
Hungary
149
Czech Republic
149
Slovakia
149
Poland
150
Bulgaria
150
Romania
150
Belgium and the Netherlands
151
Finland
151
Slovenia
151
Croatia
152
Latvia
152
Lithuania
152
Estonia
152
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement
153
Long life consumable and maintenance kit limited warranty statement
153
Dynamic Security Enabled Printers
154
HP policy on non-HP supplies
154
HP anticounterfeit Web site
154
Data stored on the toner cartridge
155
End User License Agreement
155
Customer self-repair warranty service
159
Customer support
160
Environmental product stewardship program
161
Protecting the environment
161
Ozone production
161
Power consumption
161
Toner consumption
161
Paper use
162
Plastics
162
HP LaserJet print supplies
162
Paper
162
Material restrictions
162
Battery information
162
Disposal of waste equipment by users (EU, UK, and India)
163
Electronic hardware recycling
163
Brazil hardware recycling information
163
WEEE (Turkey)
164
Chemical substances
164
Product Power Data per European Union Commission Regulation 1275/2008 and the UK Relevant Statutory Requirements
164
SEPA Ecolabel User Information (China)
164
The regulation of the implementation on China energy label for printer, fax, and copier
164
Restriction on Hazardous Substances statement (India)
165
Substances Table (China)
166
Material Safety Data Sheet (MSDS)
166
EPEAT
167
Substances Table (Taiwan)
167
For more information
167
Regulatory information
169
Regulatory statements
169
Regulatory model identification numbers
169
European Union & United Kingdom Regulatory Notice
169
FCC regulations
170
Canada - Industry Canada ICES-003 Compliance Statement
170
VCCI statement (Japan)
170
Power cord instructions
170
Power cord statement (Japan)
171
Laser safety
171
Laser statement for Finland
171
Nordic Statements (Denmark, Finland, Norway, Sweden)
172
GS statement (Germany)
172
Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia)
173
Taiwan BSMI USB Port (Walk-up) statement
173
Product stability
173
Telecom (fax) statements
174
Fax Cord Statement
174
Europe Statement for Telecom Operation
174
Declaração para a ANATEL do Brasil
174
New Zealand Telecom Statements
174
Additional FCC statement for telecom products (US)
175
Telephone Consumer Protection Act (US)
175
Industry Canada CS-03 requirements
175
Japan Telecom Mark
177
Belarus
177
Wireless statements
177
European regulatory notice
177
FCC compliance statement—United States
177
Australia statement
178
Brazil: (Portuguese)
178
Canadian statements
178
Products with 5 GHz Operation Industry of Canada
178
Exposure to Radio Frequency Radiation (Canada)
178
European Regulatory Notice
179
China CMIIT Wireless Statement
179
Notice for use in Japan
179
Notice for use in Russia
179
Mexico statement
179
Taiwan statement
179
Taiwan NCC statement
179
Thailand Wireless Statement
180
Index
181
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