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• Replace or reinstall the maintenance box or an ink pack as indicated on the screen.
Note: If an ink pack installed in the product is broken, incompatible with the product model, or
improperly installed, Epson Status Monitor will not display an accurate ink status.
Parent topic: Check Ink and Maintenance Box Status
Related tasks
Removing and Installing Ink Packs
Replacing the Maintenance Box
Purchase Epson Ink Packs and Maintenance Boxes
U.S. and Canada:
You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales) or
epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find
the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
Latin America:
You can purchase genuine Epson ink, maintenance boxes, and paper from an Epson authorized
reseller. To find the nearest reseller, visit latin.epson.com or call your nearest Epson sales office.
Note: Your printer is designed to work only with genuine Epson-brand ink packs. Other brands of ink
packs and ink supplies are not compatible and, even if described as compatible, may not function
properly or at all. Epson periodically provides firmware updates to address issues of security,
performance, minor bug fixes and ensure the printer functions as designed. These updates may affect
the functionality of third-party ink. Non-Epson branded or altered Epson ink packs that functioned prior to
a firmware update may not continue to function.
The included initial ink packs are designed for reliable printer setup and cannot be used as replacement
ink packs or resold. After setup, the remaining ink is available for printing. Yields are based on ISO
24711 in default mode, printing continuously. Yields vary due to print images, settings, and
temperatures. Printing infrequently or primarily with one color reduces yields. All ink packs must be
installed with ink for printing and printer maintenance. For print quality, some ink remains in replaced ink
packs.
Ink Supply Unit (Ink Pack) and Maintenance Box Part Numbers
Parent topic: Replacing Ink Supply Units (Ink Packs), Maintenance Boxes, and Cassette Rollers
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