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203
FAQ
CATEGORY
SUB-CATEGORY QUESTION ANSWER
Recovery
Solution
Factory Reset
How can I perform a
factory reset if I can’t
access the phone’s
Settings menu?
How to perform a factory reset:
1. Turn the phone off.
2. Press and hold the following keys at
the same time: Volume Down Key
+ Power/Lock Key on the
back of the phone.
3. Release the Power/Lock Key
only when the LG logo is displayed,
then immediately press and hold the
Power/Lock Key
again.
4. Release all keys when the Factory
hard reset screen is displayed.
5. Press the Volume Down Key
to
highlight Ye s, then press the Power/
Lock Key
to continue.
6. Press the Volume Down Key
to
highlight Ye s once more, then press
the Power/Lock Key
to confirm.
7. Your phone will perform a factory
reset.
NOTE To cancel and reboot your
phone, select the No (Exit) option.
Attention:
If a factory reset is performed, all
installed applications and user data will
be erased. Please remember to back
up any important data before
performing a factory reset.
Power Reset
Phone is locked-up
and does not function
In the case of a malfunction or lock up
error, press and hold the Power/Lock
Key
for 8 seconds to reset the
phone.
To power off, press and hold the
Power/Lock Key
2 seconds longer.
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