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SAFETY
65
Reporting safety defects
The following information will help you report any
perceived safety-related defects in your vehicle.
Reporting safety defects in the U.S.
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National High-
way Traffic Safety Administration
(NHTSA) in addition to notifying Volvo
Car USA, LLC. If NHTSA receives simi-
lar complaints, it may open an investi-
gation, and if it finds that a safety
defect exists in a group of vehicles, it
may order a recall and remedy cam-
paign. However, NHTSA cannot
become involved in individual problems
between you, your retailer, or Volvo Car
USA, LLC. To contact NHTSA, you may
either call the Auto Safety Hotline toll-
free at
1-888-327-4236
(TTY: 1-800-424-9153) or write to:
NHTSA, U.S. Department of Transpor-
tation, Washington D.C. 20590.
You can also obtain other information
about motor vehicle safety from http://
www.safercar.gov, where you can also
enter your vehicle's VIN (Vehicle Identi-
fication Number) to see if it has any
open recalls.
Volvo strongly recommends that if your
vehicle is covered under a service cam-
paign, safety or emission recall or simi-
lar action, it should be completed as
soon as possible. Please check with
your local retailer or Volvo Car USA,
LLC if your vehicle is covered under
these conditions.
NHTSA can be reached at:
Internet:
http://www.nhtsa.gov
Telephone:
1-888-DASH-2-DOT
(1-888-327-4236).
Reporting safety defects in Canada
If you believe your vehicle has a defect that could
cause a crash or could cause injury or death, you
should immediately inform Transport Canada in
addition to notifying Volvo Car Canada Ltd.
Transport Canada can be contacted at:
1-800-333-0510
Teletypewriter (TTY): 613 990-4500
Fax: 1-819-994-3372
Mailing Address: Transport Canada - Road
Safety, 80 rue Noël, Gatineau, (Quebec) J8Z 0A1
Related information
•
Recall information (p. 66)
•
Occupant safety (p. 64)
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