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INTRODUCTION
14
Contacting Volvo
Use the following contact information if you
would like to get in touch with Volvo in the Uni-
ted States or Canada.
In the USA:
Volvo Car USA, LLC
Customer Care Center
1 Volvo Drive,
P.O. Box 914
Rockleigh, New Jersey 07647
1-800-458-1552
www.volvocars.com/us
In Canada:
Volvo Cars of Canada
National Customer Service
9130 Leslie Street, Suite 101
Richmond Hill, Ontario L4B 0B9
1-800-663-8255
www.volvocars.com/ca
Volvo On Call Roadside Assistance
Your new Volvo comes with a four year ON
CALL roadside assistance.
Additional information, features, and benefits of
this program are described in a separate informa-
tion package in your glove compartment.
If you require assistance, dial:
In the U.S. 1-800-638-6586 (1-800-63-
VOLVO)
In Canada 1-800-263-0475
NOTE
Some vehicles may be equipped with
Volvo On Call with Sensus Connect, which
will allow access to the call center and addi-
tional features directly from the vehicle. This
is in addition to the Volvo On Call Roadside
Assistance program mentioned above.
Volvo On Call with Sensus Connect will be
a customer pay subscription offer after an ini-
tial complimentary trial period.
Additional information about your
vehicle
Volvo Cars' website and support site provide
additional information about your vehicle.
Support on the Internet
Go to support.volvocars.com or use the QR code
below to visit the site, which is available in most
markets.
QR code to the support site
The information on the support site is searchable
and is grouped into different categories. It
includes support for e.g., Internet-based services
and functions, Volvo On Call, the navigation sys-
tem and apps. Video and step-by-step instruc-
tions explain various procedures such as how to
connect the vehicle to the Internet via a cell
phone.
Downloadable information
Maps
Sensus Navigation system maps can be down-
loaded from the support site.
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