User Manual - Page 519

For 2016 CITROëN C4 PICASSO.

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168
Audio and Telematics
Media
QUESTION
ANSWER
SOLUTION
The Bluetooth connection
is broken.
The state of charge of the device may be too low.
Charge the battery of the portable device.
The message "USB device
error" is displayed in the
screen.
The USB memory stick is not recognised.
The USB memory stick may be corrupt.
Reformat the USB memory stick.
The CD is ejected every
time or is not played.
The CD is upside down, cannot be read, does not contain audio
files or contains audio files of a format not recognised by the audio
system.
The CD is protected by an anti-pirating system not recognised by
the audio system.
- Check that the CD is inserted in the player the
right way up.
- Check the condition of the CD: the CD cannot
be played if it is too damaged.
- Check the content in the case of a recorded
CD: consult the advice in the "Audio" section.
- Due to their quality level, certain writeable
CDs will not be played by the audio system.
The sound from the CD is
poor.
The CD used is scratched or of poor quality.
Insert a good quality CD and store them in
suitable conditions.
The audio settings (base, treble, ambience) are unsuitable.
Return bass and treble settings to 0, without
selecting an ambience.
I am unable to play
the music files on my
smartphone via the USB
port.
Depending on the smartphone, access by the audio system to music
on the smartphone may have to be approved on the latter.
Manual activate the MTP profile on the
smartphone (USB settings menu).
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