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Troubleshooting
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Picture (quality)/screen
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High resolution HDR pictures are not displayed.
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High resolution HDR pictures are not
displayed.
The following are required to watch high resolution HDR pictures such as
4K (50p/60p).
Connect the 4K (50p/60p) playable device to HDMI IN 2/3.
Use a Premium High Speed HDMI Cable(s) that supports 18 Gbps.
Set [HDMI signal format] to [Enhanced format] by selecting [Settings]
— [External inputs] — [HDMI signal format] — [Enhanced format].
Check whether the connected device has the latest settings or
firmware.
>
Troubleshooting
>
Picture (quality)/screen
>
High resolution HDR pictures are not displayed.
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Troubleshooting
Index
C-785-100-13(1)
Copyright 2018 Sony Visual Products Inc.
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