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Perform [Server diagnostics] to check if your media server is properly communicating with the TV.
Press the HOME button, then select [Settings] — [Network] — [Home network] — [Server
diagnostics].
Related topics
Home network features
A message appears stating that the TV cannot connect to your network.
[157] Troubleshooting | Network (Internet/home)/apps
A message appears stating that the TV cannot
connect to your network.
Check the current network settings and perform [Check Connection].
Press the HOME button, then select [Settings] — [Network] — [Advanced settings] — [Network
status] — [Check Connection].
Check your network connections and/or server’s instruction manual for connection information, or
contact the person who set up the network (network administrator).
Reconfigure your network settings by pressing the HOME button, then select [Settings] — [Network]
— [Network setup].
If the LAN cable is connected to an active server and the TV has acquired an IP address, check
your server’s connections and configurations. Press the HOME button, then select [Settings] —
[Network] — [Advanced settings] — [Network status].
Related topics
Your TV cannot connect to the server.
[158] Troubleshooting | Network (Internet/home)/apps
You can connect to the Internet, but not to Google
services.
The date and time settings of this TV may be incorrect. Depending on the app such as Google Play
or YouTube, you may not be able to connect to Google services if the time is incorrect.
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