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When you unplug the TV and plug it in again, the TV may not be able to turn on for a while, even
if you press the power button on the remote control or TV. This is because it takes time to
initialize the system. Wait for about 10 to 20 seconds, then try again.
Related topics
The remote control does not operate.
If a full reset (restart) of the TV is required
[168] Troubleshooting
Connected devices
No picture from a connected device.
You cannot select a connected device in the Home Menu.
Certain programs on digital sources display a loss of detail.
Photo images or folders take time to display.
You cannot find a connected BRAVIA Sync HDMI device.
The STB MENU button on the remote control does not work. This feature is available for TVs in which
the included remote control has an STB MENU button.
You cannot turn off the set-top box (cable/satellite box) using the TV's remote control through the IR
Blaster function.
You cannot control a second AV receiver.
An external device (such as a set-top box or AV receiver) cannot be controlled via the IR Blaster. (IR
Blaster compatible models only)
Some media files in the USB device or server are not displayed.
The TV cannot be found by a Wi-Fi Direct device.
Operation cuts out, or a device does not work.
What kind of devices can be connected using the Screen mirroring function?
The TV cannot connect to a Miracast device or Screen mirroring compatible device.
Video or sound sometimes cuts out.
Some paid content cannot be played.
[169] Troubleshooting | Connected devices
No picture from a connected device.
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