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If a full reset (restart) of the TV is required
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If a full reset (restart) of the TV is
required
If you have trouble such as the picture not displaying on the screen or the
remote control not working, reset the TV with the following procedure. If
the problem persists, try the factory reset procedure below.
If an external USB device is connected to the TV, disconnect the USB
device from the TV before resetting.
Power Reset
Restart the TV with the remote control.
Press and hold the power button on the remote control for about 5
seconds until the “Power off” message is displayed.
The TV will turn off and then restart automatically after about one
minute.
If the TV does not turn on automatically, press the power button
on the remote control after 20 seconds.
Unplug the AC power cord (mains lead).
If the problem persists after step 1, unplug the TV power cord
(mains lead) from the electrical outlet and wait for 2 minutes (3
minutes for models equipped with an OLED panel). Then plug the
power cord (mains lead) back into the electrical outlet.
Hint
Your personal settings and data will not be lost after the TV restarts.
Help Guide
Getting Started
Watching TV
Using the TV with Other Devices
Connecting to a Network
Settings
Troubleshooting
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