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9
10
8
7
1
2
12
4
13
14
3
5
6
11
Area Area name Jam numbers What to do
1 Cover F (paper
transport)
4yy.xx
455
Open cover F, and then remove jammed paper.
Open door G and H, and then remove the jammed paper.
Open staple door, remove the staple cartridge, and then remove the
jammed staple.
2 Standard finisher bin
3 Door G
4 Door H
5 Finisher bin 1
6 Finisher bin 2
7 Door C
Trays 1–4
24x Open door C, and then remove the jammed paper
Open each tray, and then remove the jammed paper.
8 Multipurpose feeder 250 Remove all paper from the multipurpose feeder, and then remove the
jammed paper.
9 Standard exit bin 201–202
203
Remove all paper from the standard exit bin, and then remove the
jammed paper.
10 Automatic Document
Feeder (ADF)
28y.xx Remove all paper from the ADF, and then remove the jammed paper.
11 Tray 5 (high‑capacity
feeder)
24x Open the tray, and then remove the jammed paper.
Open the top cover, and then remove the jammed paper.
Gently move the tray to the left until it stops, and then remove the
jammed paper.
Clearing jams 263
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