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21: No address assigned by DHCP server
What to check on the camera
On the camera, the IP address is set to [Auto setting]. Is this the correct setting?
• If no DHCP server is used, configure the setting after setting the IP address to
[Manual setting] on the camera ( ).
What to check on the DHCP server
Is the power of the DHCP server on?
• Turn on the DHCP server.
Are there enough addresses for assignment by the DHCP server?
• Increase the number of addresses assigned by the DHCP server.
• Remove devices assigned addresses by the DHCP server from the network to
reduce the number of addresses in use.
Is the DHCP server working correctly?
• Check the DHCP server settings to make sure it is working correctly as a DHCP
server.
• If applicable, ask your network administrator to ensure the DHCP server is available.
What to check on the network as a whole
Does your network include a router or similar device that serves as a gateway?
• If applicable, ask your network administrator for the network gateway address and
set it on the camera ( , ).
• Make sure that the gateway address setting is correctly entered on all network
devices including the camera.
Note
Responding to error messages 21–23
Also check the following points when responding to errors numbered 21–23.
Are the camera and the access point set to use the same password for
authentication?
• This error occurs if the passwords do not match when the authentication
method for encryption is set to [Open system]. Check upper- and lower-case
letters, and make sure the correct password for authentication is set on the
camera (
).
718
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