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570
Troubleshooting Guide
Cannot reconnect to a smartphone.
z
Even with a combination of the same camera and smartphone, if you
have changed the settings or selected a different setting, reconnection
may not be established even after selecting the same SSID. In this case,
delete the camera connection settings from the Wi-Fi settings on the
smartphone and set up a connection again.
z
A connection may not be established if Camera Connect is running when
you recongure connection settings. In this case, quit Camera Connect
for a moment and then restart it.
Operation Problems
Touch operation is not possible.
z
Make sure [
5
: Touch control] is set to [Standard] or [Sensitive]
(
=
509).
A camera button or dial does not work as expected.
z
For movie recording, check the [
5
: Shutter btn function for movies]
setting (
=
513).
z
Check [
8
: C.Fn III-2: Customize buttons] and [
8
: C.Fn III-3:
Customize dials] settings (
=
537,
=
542).
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