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Troubleshooting Guide
If a problem occurs with the camera, rst refer to this Troubleshooting
Guide. If this Troubleshooting Guide does not resolve the problem, contact
your dealer or nearest Canon Service Center.
Power-Related Problems
Batteries cannot be charged with the charger.
z
Do not use any battery packs other than a genuine Canon Battery Pack
LP-E17.
The charger’s lamp blinks at high speed.
z
If (1) the battery charger or battery has a problem or (2) communication
with the battery failed (with a non-Canon battery), the protection circuit
will stop charging, and the charge lamp will blink in orange. In the case of
(1), unplug the charger’s power plug from the power outlet. Detach and
reattach the battery to the charger. Wait a few minutes, then reconnect
the power plug to the power outlet. If the problem persists, contact your
dealer or nearest Canon Service Center.
The charger’s lamp does not blink.
z
If the internal temperature of the battery attached to the charger is
high, the charger will not charge the battery for safety reasons (lamp
off). During charging, if the battery’s temperature becomes high for any
reason, charging will stop automatically (lamp blinks). When the battery
temperature goes down, charging will resume automatically.
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