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569
Troubleshooting Guide
Problems with Wireless Features
Cannot pair with a smartphone.
z
Use a smartphone compliant with Bluetooth Specication Version 4.1 or
later.
z
Turn on Bluetooth from the smartphone settings screen.
z
Pairing with the camera is not possible from the smartphone’s Bluetooth
settings screen. Install the dedicated app Camera Connect (free of
charge) on the smartphone (
=
382).
z
A previously paired smartphone cannot be paired with the camera again
if the camera’s registration is retained on the smartphone. In this case,
remove the camera’s registration retained in the Bluetooth settings on
the smartphone and try pairing again (
=
390).
Wi-Fi function cannot be set.
z
If the camera is connected to a computer or another device with an
interface cable, Wi-Fi functions cannot be set. Disconnect the interface
cable before setting any functions (
=
378).
A device connected with an interface cable cannot be used.
z
Other devices, such as computers, cannot be used with the camera by
connecting them with an interface cable while the camera is connected
to devices via Wi-Fi. Terminate the Wi-Fi connection before connecting
the interface cable.
Operations such as shooting and playback are not possible.
z
With a Wi-Fi connection established, operations such as shooting and
playback may not be possible.
Terminate the Wi-Fi connection, then perform the operation.
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