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5. Tap
Factory data reset
to reset your device and sound
sett
ings to the factory default settings.
For more
informati
on, refer to “Factory Data Reset” on page
278.
6. Tap
Collect diagnostics
to collects diagnostic data for
tr
oubleshooting use.
For more information, refer to
“Collect
Diagnostics” on page 279.
Prior to doing a Factory Reset
Before initiating a factory reset, it is recommended that you
backup your personal data prior to use.
To export a Contact list to your microSD card:
1. From the Home screen, tap (
Contacts
).
2. Press and then ta
p
Import/Export
.
3. Tap
Export to SD card
OK
. For more information,
refer to “Export/Import” on page 97.
Verify your images and videos are on your microSD card:
1. From the Home screen, tap (
Apps
)
(
Gallery
).
2. Verify the Gall
ery contains all of your pictures and
videos.
3. Remove both the back cover a
nd remove the internal
microSD card prior to initiating the process.
Factory Data Reset
From this menu you can reset your device and sound settings
to the factory default settings.
1. From the Home screen, press and then ta
p
Settings
(
Accounts
tab)
Backup and
reset
Factory data reset
.
2. Read the on-screen reset information.
3. Tap
Reset device.
4. If necessary, enter your password and tap
Delete all
.
The device resets to the factory default settings
automatically and when finished displays the Home
screen.
Changing Your Settings 278
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