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Appendix
84
En
Disc
Message Cause Action
Reference
Error-02-XX/FF-FF
The disc is dirty. Clean the disc.
The disc is scratched. Replace the disc.
The disc is loaded upside
down.
Check that the disc is loaded
correctly.
There is an electrical or
mechanical error.
Press the RESET button.
page 8
Different Region Disc
The disc does not have the
same region number as
this product.
Replace the DVD with one bearing
the correct region number.
Unplayable Disc
This type of disc cannot be
played on this product.
Replace the disc with one that can
be played on this product.
Unplayable File
This type of file cannot be
played on this product.
Select a file that can be played.
page 88, page 93
Skipped
The inserted disc contains
DRM protected files.
The protected files are skipped.
Protect
All the files on the inserted
disc are embedded with
DRM.
Replace the disc.
This DivX rental has
expired.
The inserted disc contains
expired DivX VOD content.
Select a file that can be played.
Video resolution not
supported
Files that cannot be
played on this product are
included in the file.
Select a file that can be played.
page 88, page 93
Unable to write to flash
memory.
The playback history for
VOD contents cannot be
saved for some reason.
Retry.
If the message appears frequently,
consult your dealer.
Your device is not
authorized to play this
DivX protected video.
This product’s DivX regis-
tration code has not been
authorized by the DivX VOD
contents provider.
Register this product to the DivX
VOD contents provider.
Video frame rate not
supported
DivX file’s frame rate is
more than 30 fps.
Select a file that can be played.
Audio Format not
supported
This type of file is not sup-
ported on this product.
Select a file that can be played.
page 88, page 93
External storage device (USB, SD)
Message Cause Action
Reference
Error-02-9X/-DX Communication failed.
Turn the ignition switch OFF and
back ON.
Disconnect the USB storage
device.
Change to a different source. Then,
return to the USB storage device.
Message Cause Action
Reference
Unplayable File
This type of file cannot be
played on this product.
Select a file that can be played.
page 88, page 93
Security for the connected
external storage device
(USB, SD) is enabled.
Follow the external storage device
(USB, SD) instructions to disable
security.
Skipped
The connected external
storage device (USB, SD)
contains DRM protected
files.
The protected files are skipped.
Protect
All the files on the con-
nected external storage
device (USB, SD) are
embedded with DRM.
Replace the external storage device
(USB, SD).
Incompatible USB
The connected USB stor-
age device is not supported
by this product.
Disconnect your device and replace
it with a compatible USB storage
device.
Incompatible SD
The SD memory card is not
supported by this product.
Remove your device and replace it
with a compatible SD memory card.
page 87
Format the SD memory card. It is
recommended that you use SD
Formatter for formatting SD mem-
ory cards.
page 87
Check USB
The USB connector or USB
cable is short-circuited.
Check that the USB connector or
USB cable is not caught in some-
thing or damaged.
The connected USB stor-
age device consumes more
than maximum allowable
current.
Disconnect the USB storage device
and do not use it. Turn the ignition
switch to OFF, then to ACC or ON
and then connect a compliant USB
storage device.
Video resolution not
supported
Files that cannot be
played on this product are
included in the file.
Select a file that can be played.
page 88, page 93
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