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Appendix
82
En
Problems with the phone screen
Symptom Cause Action
Dialing is impossible
because the touch panel
keys for dialing are
inactive.
Your phone is out of range
for service.
Retry after re-entering the range
for service.
The connection between
the cellular phone and this
product cannot be estab-
lished now.
Perform the connection process.
Problems with the Application screen
Symptom Cause Action
A black screen is
displayed.
While operating an appli-
cation, the application was
ended on the smartphone
side.
Press the HOME button to display
the Top menu screen.
The smartphone OS may be
awaiting screen operation.
Stop the vehicle in a safe place
and check the screen on the
smartphone.
The screen is displayed,
but operation does not
work at all.
An error has occurred.
Park your vehicle in a safe place,
and then turn off the ignition switch
(ACC OFF). Subsequently, turn the
ignition switch to on (ACC ON)
again.
When an Android device is con-
nected, disconnect the Bluetooth
connection from this product and
then reconnect it.
The smartphone was not
charged.
Charging stopped because
the temperature of the
smartphone rose due to
prolonged use of the smart-
phone during charging.
Disconnect the smartphone from
the cable, and wait until the smart-
phone cools down.
More battery power was
consumed than was gained
from charging.
This problem may be resolved by
stopping any unnecessary services
on the smartphone.
Error messages
When problems occur with this product, an error message appears on the display. Refer to
the table below to identify the problem, then take the suggested corrective action. If the error
persists, record the error message and contact your dealer or your nearest Pioneer service
center.
Common
Message Cause Action
AMP Error
This product fails to oper-
ate or the speaker connec-
tion is incorrect; the protec-
tive circuit is activated.
Check the speaker connection.
If the message fails to disappear
even after the engine is switched
off/on, contact your dealer or an
authorized Pioneer Service Station
for assistance.
TEMP
The temperature of this
product is outside the
normal operating range.
Wait until this product returns to
a temperature within the normal
operating limits.
Product overheat.
System will be shut
down automatically in
1 minute. Restart the
product by ACC-Off/
On may fix this prob-
lem. If this message
keeps showing up, it
is possible that some
problem occured in the
product.
The temperature is too high
for this product to operate.
Follow the instructions displayed
on the screen. If this does not solve
the problem, contact your dealer or
an authorized Pioneer Station for
assistance.
Pandora
Message Cause Action
Communication error
occurred.
iPod failure.
Disconnect the cable from the
iPod. Once the iPod’s main menu
is displayed, reconnect the iPod
and reset it.
Error-19 Communication failed.
Disconnect the cable from the
iPod. Once the iPod’s main menu
is displayed, reconnect the iPod
and reset it.
Skip limit reached. Skip limit reached.
Do not exceed the skip limit.
Due to music licensing restrictions,
Pandora limits the total number of
skips per hour.
Check Device
Device error message
displayed in Pandora
application.
Please check your connected
device.
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