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Protection
Contextual help of the web interface – 41
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Power source (Policy)
Delay (in seconds)
OS shutdown duration (in seconds)
Status
In service | Protected
In service | Not protected
Stopping | Protected
Stopped | Protected
Communication
Connected | yyyy/mm/dd hh:mm:ss
Lost|yyyy/mm/dd hh:mm:ss
3.5.1.3 Actions
3.5.1.3.1 Delete
When communication with the agent is lost, agent can be deleted by using the
Delete button.
Select an agent and press the Deletebutton to delete the agent.
3.5.1.4 Access rights per profiles
AdministratorOperatorViewer
Protection/Agent list
3.5.1.4.1 For other access rights
3.5.1.5 Troubleshooting
Card wrong timestamp leads to "Full acquisition has failed" error message on Software
Symptoms:
IPP/IPM shows the error message"The full data acquisition has failed" even if the credentials are correct.
Possible cause:
The Network module timestamp is not correct.
Probably the MQTT certificate is not valid at Network module date.
Action:
Set the right date, time and timezone. If possible, use a NTP server, refer to
Contextual
help>>>Settings>>>General>>>System details>>>Time & date settings section.
When the agent is connected, the Delete function will not work correctly because the agent will keep on trying to
re-connect.
So connect to the software, remove the Network module from the Software nodes list (in the nodes list, right click
on the Network module and click remove nodes).
For other access rights, see the Information>>>Access rights per profiles section.
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