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Protection
Contextual help of the web interface – 39
3.4.3.3.1 For other access rights
3.4.3.4 Troubleshooting
Action not allowed in Control/Schedule/Power outage policy
Symptom
Below message is displayed when you access the Control, Schedule or Power outage policy page.
This action is not allowed by the UPS.
To enable it, please refer to the user manual of the UPS and its instructions on how to configure the UPS settings and allow
remote commands.
Possible Cause
1- Remote commands are not allowed due to the UPS configuration (see the action below)
2- The UPS does not support remote commands.
Action
Refer to the UPS user manual and its instruction on how to configure the UPS settings and allow remote commands.
Example: UPS menu Settings>>>ON/OFF settings>>>Remote command>>>Enable.
3.4.3.4.1 For other issues
3.5 Protection
3.5.1 Agents list
3.5.1.1 Pairing with shutdown agents
For other access rights, see the Information>>>Access rights per profiles section.
For details on other issues, see the Troubleshooting section.
For details on pairing instructions, follow the link pairing instructions in the tile or see the Servicing the Network
Management Module
>>>Pairing agent to the Network Module
section.
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