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Eaton G4 Gigabit Network Module GNM Firmware User Guide - Page 228

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LDAP configuration/commissioning is not working
Troubleshooting – 228
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Communication will then recover, if notgo to Action#2 STEP 2.
8.6.5 Action #2
Pair agent to the Network Module with automatic acceptance (recommended in case the installation is done in a secure and trusted
network).
STEP 1:Connect to the Network Module.
On a network computer, launch a supported web browser. The browser window appears.
In the Address/Location field, enter:https://xxx.xxx.xxx.xxx/where xxx.xxx.xxx.xxx is the static IP address of the Network
Module.
The log in screen appears.
Enter the user name in the User Name field.
Enter the password in the Password field.
ClickLogin. The Network Module web interface appears.
STEP 2:Navigate toProtection/Agents listpage.
STEP 3:In thePairing with shutdown agentssection, select the time to accept new agents and press theStartbutton
andContinue. During the selected timeframe, new agent connections to the Network Module are automatically trusted and
accepted.
STEP 4:Action on the agent(IPP/IPM)while the time to accepts new agents is running on the Network Module
Remove theNetwork module certificate file(s) *.0that is (are) located in the folderEaton\IntelligentPowerProtector\configs\tls.
8.7 LDAP configuration/commissioning is not working
Refer to the section
Servicing the Network Management Module>>>Commissioning/Testing LDAP.
8.8 Password change in My profile is not working
8.8.1 Symptoms
The password change shows "
Invalid credentials
" when I try to change my password in My profile menu:
8.8.2 Possible cause
The password has already been changed once within a day period.
8.8.3 Action
Let one day between your last password change and retry.
8.9 SNMPv3 password management issue with Save and Restore
8.9.1 Affected FW versions
This issue affects SNMP
configurationdone on versions prior to 1.7.0 when applied to versions 1.7.0 or above.
For manual pairing (maximum security), go toServicing the Network Management Module
>>>Pairing agent to the
Network Module
section and then go to STEP 2, item 1.
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