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129
WARRANTIES
129129
For the term set forth below, Trex Company, Inc. (hereinafter
“Trex”) warrants to the original end-user purchaser (the
“Purchaser”) that Trex Transcend® decking, porch or fascia,
Trex Enhance® decking or fascia, Trex Select® decking or fascia
or Trex Universal Fascia, as the case may be (the “Product”) will
perform, under normal use and service conditions, as follows:
Term of Warranty: The term of this warranty shall begin on
the date of original purchase, and shall end (1) twenty-fi ve (25)
years thereafter for a residential application of the Product, and
(2) ten (10) years thereafter for a commercial application of the
Product.
Residential/Commercial Application: For purposes of this
warranty, a “residential application” shall refer to an installation
of the Product on an individual residence, and a “commercial
application” shall refer to any installation of the Product other
than on an individual residence.
Fade Resistance: The Product shall not fade in color from light
and weathering exposure as measured by color change of more
than 5 Delta E (CIE) units.
The Product is designed to resist fading. No material is fade
proof when exposed to years of UV exposure and the elements.
The Product is designed to resist fading, and will not in any event
fade by more than 5 Delta E (CIE) units.
Stain Resistance: The Product shall be resistant to permanent
staining resulting from spills of food and beverage items
including ketchup, mustard, salad oils, tea, wine, coffee, fruit
punch, barbeque sauce, grease, sodas and other food and
beverage related items that would typically be present on a
residential deck, or mold and mildew naturally occurring in the
environment, provided that such substances are removed from
the Product with soap and water or mild household cleaners
within one (1) week of exposure of the food or beverage to the
surface or fi rst appearance of the mold and mildew.
Notwithstanding the foregoing, Trex does not warrant that the
Product is stain-proof, and does not warrant stain resistance
resulting from spilled or otherwise applied food and beverage
substances which are not properly cleaned as provided above
within one (1) week of exposure. In addition, materials not covered
in the stain resistant warranty include abrasive compounds of
acidic or basic pH, paints or stains, strong solvents, metallic
rust or other abnormal deck use items, and non-food and non-
beverage substances, including but not limited to, biocides,
fungicides, plant food, or bactericides. Mold and mildew can
settle and grow on any outdoor surface, including this Product.
You should periodically clean your deck to remove dirt and pollen
that can feed mold and mildew. This warranty does not cover
mold and mildew which is not properly cleaned as provided
above within one (1) week of fi rst appearance.
Standard Trex Company Limited Warranty: This warranty is
in addition to the standard Trex Company Limited Warranty that
applies to all Trex products.
Transferability: With respect to a residential application, this
warranty may be transferred one (1) time, within the fi ve (5)
year period beginning from the date of original purchase by the
Purchaser, to a subsequent buyer of the property upon which
the Trex products were originally installed. With respect to a
commercial application, this warranty is freely transferable
to subsequent buyers of the property upon which the Trex
products were originally installed.
Exclusions from Warranty Coverage:
Exposure to Heat: Direct or indirect contact with extreme heat
sources (over 275 degrees) may cause fading and may damage
the surface of the Product, and any effects of such exposure are
expressly excluded from coverage under this warranty.
Surface Damage: Never use metal shovels or sharp-edged tools
to remove snow and ice on the surface of the Product. If the
surface of the Product is damaged or punctured, this warranty
will be voided.
Paint or Other Materials Applied to the Product: If paint or
other coating materials are applied to the Product, this warranty
will be voided.
Railing: This warranty does not cover Trex Transcend® or Trex
Select® railing components.
Other Exclusions: This warranty shall not cover any condition
attributable to: (1) improper installation of the Product and/or
failure to abide by Trex’s installation guidelines, including but
not limited to improper gapping; (2) use of the Product beyond
normal use or service conditions, or in an application not
recommended by Trex’s guidelines and local building codes; (3)
movement, distortion, collapse or settling of the ground or the
supporting structure on which the Product is installed; (4) any
act of God (such as fl ooding, hurricane, earthquake, lightning,
etc.); (5) improper handling, storage, abuse or neglect of the
Product by Purchaser, the transferee or third parties; (6) any
fading or staining not on the walking surface of the Product (i.e.,
the underside or the ends of the Product); or (7) ordinary wear
and tear.
Procedure for Making a Claim under this Warranty
In order to make a claim under this warranty, Purchaser must do
the following:
1. If the Purchaser is making a claim relating to the warranty on
stain resistance, Purchaser must do as follows:
TREX TRANSCEND
®
, TREX ENHANCE
®
,
TREX SELECT
®
AND TREX
®
UNIVERSAL FASCIA
LIMITED FADE AND STAIN WARRANTY
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