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VOLVO ON CALL WITH SENSUS CONNECT *
* Option/accessory, for more information, see Introduction.
425
Roadside assistance
Request help for e.g., flat tires, a discharged bat-
tery, if you have run out of fuel, etc.
Emergency number
When an emergency call has been initiated, VOC
attempts to contact the customer service center.
If this is not possible, the call will be transferred
to the emergency 911 number instead.
Related information
•
Volvo On Call (VOC)* (p. 414)
•
Volvo On Call manual safety service (p. 424)
•
Volvo On Call roadside assistance (p. 425)
•
Using Volvo On Call (p. 414)
Volvo On Call roadside assistance
Use VOC to summon help in the event of a flat
tire, an empty fuel tank, etc.
1.
Press the ON CALL button for at least
2 seconds.
2. The VOC customer service center attempts
to establish voice contact with the driver to
determine the need for assistance.
Related information
•
Volvo On Call (VOC)* (p. 414)
•
Volvo On Call safety services (p. 424)
•
Volvo On Call manual safety service (p. 424)
•
Using Volvo On Call (p. 414)
Volvo On Call security services
The Volvo On Call (VOC) security services are
intended to provide assistance, for instance, if
you are locked out of your vehicle, if it has been
stolen, etc.
Volvo On Call's security services are primarily
intended to help minimize the risk of the vehicle
being stolen.
If the vehicle's normal electrical system is not
functioning properly, VOC's reserve battery pro-
vides the system with current.
Theft notification
A signal will be sent automatically to the Volvo
On Call customer service center in the event of a
break-in or theft (if the vehicle's alarm has been
triggered).
This service will be interrupted if the alarm is
turned off using one of the vehicle's remote keys.
Remote door unlock
If the vehicle's remote key has been lost or
locked in the car, the doors can be unlocked
remotely within the following 5 days with assis-
tance from the VOC customer service center
after the owner's identity has been verified by
his/her pin code.
Remote vehicle immobilizer
If the vehicle has been stolen, the owner or police
can contact the VOC customer service center to
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