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Practical tips
Problems and solutions
The charging process will not start or has
paused
The rel
evant text message will appear in the
instrument panel display.
●
Use another charging source
›››
page 165.
●
Or: unplug the charging cable of the vehi-
cle and plug it back in again.
●
Or: the charging system may be faulty.
Contact a specialised workshop.
Fast charge is not working
The relevant text message will appear in the
instrument panel display.
It is not possible to fast charge using direct
current.
Error in the charging system.
●
Contact a specialised workshop.
●
As an alternative, charge the high-voltage
battery using alt
ernating voltage (AC).
The charge time will be longer when using
the fast charge function
The charging current automatically reduces
during the charging process.
The high-voltage battery must be protected
against overheating when performing several
continuous charging cycles, for example,
when using the vehicle on a continuous basis
and with high ambient temperatures.
Emergency release of the charging
connector
Requirements:
●
The parking lock P is not engaged
››
›
page 145.
●
The vehicle is unlocked
›››
page 73.
●
The charging process has ended or has
paused
››
›
page 166.
If despite this, it is still impossible to unplug
the charging connector, perform an emer-
gency release of the connector.
Emergency release of the charging con-
nector
●
Press the charging mode button at the
bottom of the centre console and keep it
pressed. At the same time, press the central
locking button located on the driver’s door.
●
Remove the connector from the charging
socket.
●
Have the vehicle checked by a specialised
workshop immediately.
If the problem continues, consult a special-
ised workshop.
Note
Perform the emergency release of the
charging connect
or only in the event of a
fault in the vehicle.
Charging cable
Introduction
The charging cables supplied from the facto-
ry are in the luggage compartment
›
››
page 94 and should only be transported
there.
To charge the high-voltage battery without
problems and ensure a long useful life of the
charging cables, bear in mind the following
information and indications.
SEAT recommends to only use the charging
cables supplied from the factory.
How to maintain the charging cables in good
condition:
●
Use them with care.
●
Do not fold or or bend them over sharp
edges.
●
When removing them from the vehicle and
from the po
wer supply source, only pull on
the connectors.
174
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