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[363] Troubleshooting Troubleshooting Printing
Images are printed with both edges cut off.
Depending on your printer, the left, right, top, and bottom edges of the image
may be cut off. Especially when you print an image shot with [ Aspect Ratio]
set to [16:9], the lateral end of the image may be cut off.
When printing images using your printer, cancel the trimming or borderless
settings of the printer. Consult the printer manufacturer as to whether the printer
provides these functions or not.
When you print images at a shop, ask the shop whether they can print the
images without cutting off both edges.
[364] Troubleshooting Troubleshooting Printing
You cannot print images with the date.
If you want to print images with the date, use [Print Setting] under [Specify
Printing].
You can print images with the date superimposed if the printer or the software
can recognize Exif information. For compatibility with Exif information, consult
the manufacturer of the printer or the software.
Using PlayMemories Home (Windows version only), you can insert a date even
into images that were taken without recording the date.
When you print images at a shop, images can be printed with the date if you
ask them to do so.
[365] Troubleshooting Troubleshooting Others
The lens gets fogged.
Moisture condensation has occurred. Turn off the product and leave it for about
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