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DISPOSAL INFORMATION
Dyson products are made from high grade recyclable materials. Recycle where possible.
YOUR GUARANTEE
Terms and conditions of the Dyson 5 year guarantee
If you have registered your unit online, your guarantee will start from the date of purchase.
Please retain your proof of purchase. If you do not have your proof of purchase, your guarantee
will start 90 days after the date of manufacture, according to Dyson’s records.
Where this unit is sold within the EU, this guarantee will only be valid (i) if the unit is installed
and used in the country in which it was sold or (ii), if the unit is installed and used in Austria,
Belgium, France, Germany, Ireland, Italy, Netherlands, Spain or the United Kingdom and the
same model as this unit is sold at the same voltage rating in the relevant country. Where this
unit is sold outside of the EU, this guarantee will only be valid if the unit is installed and used in
the country in which it was sold.
WHAT IS COVERED
5 YEAR GUARANTEE
All factory parts of your hand dryer are guaranteed against original defects, material and
workmanship when used in accordance with the owner’s manual and installation guide for a
period of 5 years from the start of your guarantee.
Please call the Dyson Helpline for more information.
In instances where electrical failures occur, Dyson will, during the guarantee period carry out
the repair with no labour charge.
The replacement of the motor bucket assembly, filter and solenoid are not covered for labour.
If these parts fail, replacement parts will be provided to be fitted on site by the customer.
Please call the Dyson Helpline for more information.
Where a filter change is required, Dyson will provide a filter change kit to be installed on site by
the customer.
• Any parts which are returned and replaced by Dyson will become the property of Dyson.
• The replacement of any part of your unit under guarantee will not extend the period
of guarantee.
• The guarantee provides benefits which are additional to and do not affect any statutory
rights you may have as a consumer.
WHAT IS NOT COVERED
Dyson does not guarantee the repair or replacement of a product as a result of:
• Accidental damage, faults caused by negligent use or care, unintentional or deliberate
misuse, neglect, vandalism, careless operation or handling of the fixture which is not in
accordance with the Dyson operating manual.
• Use of parts not assembled or installed in accordance with the instructions of Dyson.
• Use of parts and accessories which are not genuine Dyson components.
• Faulty installation, or installation that does not precisely follow the installation instructions
supplied by Dyson (except where installed by Dyson).
• Repairs or alterations carried out other than in accordance with instructions by Dyson.
• Damage from external sources such as transit, weather, electrical outages or power surges.
• Normal wear and tear (e.g. fuse, etc.).
• Damage caused by cleaning which is not in line with the instructions in this manual: for
example, cleaning with chemicals or products listed as harmful to the unit.
• Damage caused by water ingress due to cleaning or treatment prohibited in this manual.
• Any electrical, flooding or structural damage, or any loss of business or revenue as a
result of product failure. If you are in any doubt as to what is covered by your guarantee,
please contact Dyson (details on the back cover).
SUMMARY OF COVER
• You must provide proof of (both the original and any subsequent) delivery/purchase before
any work can be carried out on your Dyson appliance or before any replacement parts will
be supplied. Without this proof, any work carried out or parts supplied will be chargeable.
Keep your receipt or delivery note.
• Subject to the exclusions above, all work to be carried out under this guarantee will be carried
out by Dyson or its authorised agents.
IMPORTANT DATA PROTECTION INFORMATION
When registering your Dyson product:
• You will need to provide us with basic contact information to register your product and
enable us to support your guarantee.
• When you register, you will have the opportunity to choose whether you would like to receive
communications from us. If you opt-in to communications from Dyson, we will send you
details of special offers and news of our latest innovations. We never sell your information
to third parties and only use information that you share with us as defined by our privacy
policies which are available on our website: privacy.dyson.com.
27.11.2017 12:51 - C92757_WD04_OPMAN_INT_X588-OWNERS-MANUAL-PART 3- TEXT.indd_15_0c2s_15_0c2s
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