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Cannot Print (Wired LAN)
9665-0AA
T
roubleshoot by checking the items below.
Is the Printer Port of the Computer Conî ´gured Correctly? (Windows)
Change the settings if they have not been conî ´gur
ed correctly. If there is no available port, add a new port.
Viewing the Printer Port(P. 574)
Conî ´guring a Printer Port (Windo
ws)(P. 185)
Can You Access Remote UI?
If you cannot access Remote UI, the î ´r
ewall settings of the machine may be incorrect, preventing
communication with the computer.
Use the following procedure to disable the î ´rewall settings with the control panel, and then use Remote UI to
conî ´gure the î ´rewall again.
Administrator privileges are required. The machine must be restarted to apply the settings.
Touch Panel Model
1
Disable the î ´r
ewall settings.
To Disable IPv4 Address Filter
[Home] screen on the control panel [Menu] [Preferences] [Network] [Firewall Settings] [IPv4
Addr
ess Filter]
[Outbound Filter] or [Inbound Filter] [Off] [Apply] Restart the machine.
To Disable IPv6 Address Filter
[Home] screen on the control panel [Menu] [Preferences] [Network] [Firewall Settings] [IPv6
Addr
ess Filter]
[Outbound Filter] or [Inbound Filter] [Off] [Apply] Restart the machine.
To Disable MAC Address Filter
[Home] screen on the control panel [Menu] [Preferences] [Network] [Firewall Settings] [MAC
Addr
ess Filter]
[Outbound Filter] or [Inbound Filter] [Off] [Apply] Restart the machine.
2
Conî ´gure the î ´r
ewall correctly.
Setting the Firewall(P. 261)
Black and White LCD Model
1
Disable the î ´r
ewall settings.
To Disable IPv4 Address Filter
[Home] screen on the control panel [Menu] [Preferences] [Network]
[Firewall Settings] [IPv4 Address Filter] [Outbound Filter] or [Inbound Filter]
[Off] Restart the machine.
To Disable IPv6 Address Filter
Troubleshooting
526
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